Fat Bastard Burrito Co. — Restaurant in Ottawa

the food is good if the person making your burrito follows direction and the one girl at the cash at this location is unreal tell her one thing she puts in on tell her a next she doesn't ask for a little and shell put a lot so on and so on and i thought she just hated me but i saw her do the same to the customer in front of me ive went here 5 times in the last month only the first time when a sweet lil Indian girl made it was it any good the other four times i feed it to my dog after 4 or 5 bites each time ..... im never going back wasted my time and money the same girl the last 4 times in a row mashed my burrito up so baddddd one time she had to re-roll it and just scrapped everything off the old one things are falling everywhere i was just like wow then the fact she cant follow simple direction makes it painful to wonder what type of person leaves someone like this working in there...

Where do I even begin? First, they're amazing. The food's great. So many options to choose from, and all made well. But that's not what gives them 5 stars from me.

No. When I ordered from them, I left a note mentioning one of my friends is highly reactive to pepper (it leaves him sick for days). I asked them to call me if his order had pepper. They called. They weren't sure, since it was 'house brand' for the seasoning on the meat and rice, and all it said was 'spices'. Rather than take the risk, they called, we discussed alternatives, and everything was fine.

I've had some places who just get annoyed and tell you to 'order somewhere else', or who simply ignore the fact you might be allergic to something. Not this place. They took the time to call, they understood that this was important, and they came up with a solution. So yes, 5 stars. Hell, I'd give them a...

Not good value for your money. Used to like coming here but they have become so tight with toppings, it's hard to get the meal that you want. They treat guacamole like gold charge accordingly. Also, it is absolutely impossible to get 3 different tacos. If you order 3, they have to be the same. It is simply impossible for them and beyond their comprehension that you'd want to mix it up and have three different choices of protein. They will look at you sideways for even wanting something so (apparently) ridiculous. That was the last time going there. Ended up going across the street to burrito gringo and got what I wanted. Boasting about which celebrities liked your burrito joint once upon a time will only last so long. Maybe it was a good marketing strategy, but in the end, the food you offer today will determine if you have...