Did not have chance to taste your pizza. Person who was responsible for placing/ sitting guests was very SELECTIVE to who she wanted to give table or to who she won’t , even having about 6 empty tables around. Maybe because we did not look worthy enough or cool enough for your restaurant , woman with cane. We waited 35 min as they asked, still did not get table, on question why you can’t give us table if visibly 6 empty tables around, she looking from above and talk with smirk in her face, say because they reserve for people who already in 45 late, but we waited how she asked us and still was not honoured one little table for two, I couldn’t stand long, I’m recovering from hard surgery, and it was my first evening out, just a treat, and idk why we choose your restaurant (no more) , how would you feel? Her name is Cvenja, have no idea what is her role but definitely she is not in her place, not only she is not professional she should not greeting gueests. She just was extremely snobby and not friendly, with attitude, looks like giving a favour she actually talks to you. What is this? It’s a first time we experienced this, never ever met person who greets you like this in any restaurants we ever been. We left very upset and humiliated to deal with this kind of “service” Is it something new in service? . How it’s possible to act like this,, it’s disgusting.Especially was very hard for me, how felt, staying in front of her and asking for table and chair I could sit.Very sad experience, which brought me to tears and I really wish that restaurant business would be much nicer and more respectful to any age groups and nationalities and basically to any person who came to visit them. So, I personally of course would not recommend place even if they have good food but luck of humanity. They don’t see person on you, just estimate how you can be tip giver? Btw we always, always very generous and respectful to any waiter who served us knowing how hard work it is. Anyway, people there, stay humans and learn to...
Read moreThe pizza tasted okay but very burnt at the bottom and it was bitter. And it was too chewy so the knife wouldn't even cut through well and it was hard to bite it off too. They seated us at a tiny table and all the vase, water bottle, cups, candles, plates, and utensils were all clustered in a tiny table and I couldn't even try to cut the pizza afraid to knock something over. It was early dinner and they had so many empty better seats with comfy seats and bigger tables. When I asked to be seated on them, they said they had several reservations so they refused. But for people that came after us, same 2 ppl, they got the better seats. I don't know if it was a different server, but it shouldn't matter because then the server that told us they had no seats due to reservation were lying and discriminating their customers. While everyone else was comfortably seated in corner tables, we were randomly in the middle table and were right in the centre of the bartenders sight and it was uncomfortable because it was early and he had nothing to make, so he was just staring straight and was pretty close by.
Also, when we asked to split the bill, they didn't even ask how we'd like to split it. We wanted to do half the total price since we were sharing, but it would've been okay if they just asked who's playing for which item. They just chose who'll be paying for which pizza by themselves and it was the opposite of who actually ordered which pizza. It just seemed like they were rushing us and it was overall a very poor experience but I didn't raise a problem cuz I didn't want my friend to feel bad. Definitely overpriced for the quality of...
Read moreGuilia Restaurant Review
We were craving pizza on our Ottawa visit and Guilia was highly recommended. We arrived shortly after opening to enjoy some pies. The service was fast and friendly, creating a welcoming atmosphere. We ordered a tuna crudo to start and two pizzas. The orange wine my partner had was complex and paired well with the food, while I enjoyed the always delicious non-alcoholic sour from Bellwoods, which is a delight to see on any menu.
Unfortunately, there was a mix-up in the service, and we waited a long time for the crudo, which delayed the entire meal. Although the crudo was taken off the bill as a nice gesture, it disrupted the timing of our dinner. When it arrived, the crudo was pretty good, featuring fresh tuna topped with cucumber and Fresno chili, making for a pleasant appetizer.
The pizzas were excellent overall. We ordered a red sauce pie with pepperoni and a white pie with speck, green olives, and red onions. They were perfectly cooked, with a crispy crust that had a satisfying chew. However, one recommendation would be to put more care into the distribution of toppings and the cutting of the pizza. Taking a few extra seconds to evenly distribute the toppings and cut the pizza properly would significantly elevate the overall experience.
If you are craving pizza in Ottawa, I’d recommend checking out Guilia. We have had a lot of pizza, and they stack up with some of the better spots. With a few refinements in their service and attention to the details of the food, this place...
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