Lord Elgin Hotel — Hotel in Ottawa

Being in an industry where we get to see the behind the scenes of how hotels work, I must say this place was a let down on a number of levels. We booked over the phone informing the hotel it was going to be a special night for my partner and and I. She took care of everything. She asked if the hotel could do something special for us. Nothing major, a small bottle of wine and some fruit. We were told within a few minutes of checking in we would have something send up. After being checked in on the day we arrived at the hotel for 30 minutes, we were forced to call down and ask. It felt like we were having to beg. Sure it was complimentary but we did have plans for that evening. It turns out the restaurant didn't do what was asked of them or it wasn't communicated. Either way, we had to ask. We were told they could send it up right away, we had to leave however by this point to get to the stores we wishes to visit while down town. We told the desk we would be back by 5pm. We got back at 4:45 as to not be an inconvenience to the hotel and make them wait. We were the one who waited. It wasn't till almost 5:30 and yet a second call to the desk with what felt like begging again. When we finally had someone come up, it was with a plate of chocolate covered fruit. thank god they were covered, the strawberries were white they were so unripe. By this point we have given up on trying and just wanted to enjoy our night we put do not disturb on the door and started getting ready. About an hour later with only a few minutes before we were to head to the restaurant for dinner, the phone rang. It was a porter trying to deliver the wine. Almost 3 hours after we checked in and now 2 hours since the first delivery. I guess they forgot yet again.

The room was meh. Not what I expected from a hotel of this nature. The room was cleaned not bad but clearly lots was missed. This included the pee stain on the toilet behind the lid near the hinges and soap stains on the counter in the bathroom. The hotel and room smelt like a old folk home. It felt dated beyond the historic factor. The room was small. We were upgraded to a King room because of a availability but that same room at a hotel in view of the Elgin was much larger and more luxurious. The TV is just that, a TV. You want netflix, go buy an HDMI cable like we had to and bring your laptop. No Casting ability, nothing. Seems like a very simple upgrade to bring a classic history hotel a bit modern. The wifi wasn't bad. We were able stream with no issues.

Dinner at the hotel was way over priced. Not that money was an issue on this trip but at 60 buck for s steak, the most expensive thing on the menu, I expected more from it. Especially when it comes with fries on the side. My lady had the Salmon. Served with beans in place as a filler. Did they not have enough of what was supposed to come with it? They had to use beans as filler? Ya that makes a for a great night...on the john.

After supper, we decided to finish out night at the pool. We walked in to find a hot tub that could only hold 4 and it was full and the pool was filled with loud kids. We wanted something relaxing but that wasn't happening. Not with kids jumping off the hot tub into the pool. We arrived during the last hour of it being open hoping for a little quiet and was met with parents buried deep into their phones, not watching their kids and the hotel staff coming in every 20 min or so to just walk back out. Upon checking out, we informed the desk perhaps an adult only hour should be done. Not much was said about it from the lady behind the desk and that we should have called. Yes let's do that, make a stink and then sit there like we did nothing.

Needless to say, we wont be back. Thank god we got a deal on the room. I would never pay 400 bucks for this place. It was far from worth it. 3 Stars are for the staff only. They were nice but the hotel operations needs a massive improvement. It was far...

recently stayed at the Lord Elgin Hotel and found it to be a solid choice for visitors seeking a central, classic Ottawa stay. The hotel’s prime location, comfortable rooms, and traditional charm make it well suited for sightseeing, government/business visitors, and anyone who wants to be within easy walking distance of Parliament Hill, the Rideau Canal, and downtown attractions. Location Prime central location: Just a short walk to Parliament Hill, the Rideau Canal, the National Arts Centre, and the main downtown shopping and dining areas. Transit-friendly: Close to bus routes and within walking distance of major city sights, making it convenient for first-time visitors. Check-in & Service Efficient check-in: Staff were professional and courteous; check-in and check-out were smooth. Helpful staff: Front desk and concierge provided useful local tips (restaurants, directions, and tourist info). Rooms & Comfort Comfortable beds: Room beds are comfortable with good linens, offering restful sleep. Cleanliness: Housekeeping maintained rooms well; they were clean and tidy. Room size: Typical downtown-hotel room sizes — adequate for couples or solo travelers; families may prefer suites. Amenities: Standard in-room conveniences such as TV, coffee maker, iron/board, and complimentary Wi‑Fi (check your rate for included speed/limits). Noise: Some rooms can pick up street or city noise; request a higher floor or a courtyard-facing room if you prefer quieter accommodations. Facilities & Dining On-site dining: The hotel restaurant offers a convenient dining option; food quality is solid for hotel dining though nearby restaurants provide more variety. Fitness & business: Basic fitness facilities and business services are available — adequate for short stays and business travelers. Event spaces: Meeting and event rooms are suitable for conferences, receptions, or business meetings. Value & Experience Historic character: The hotel has a classic, slightly traditional feel — polished but not ultra-modern. This appeals to guests who prefer established hotels with character. Good value for location: Given its downtown position and reliable service, it represents reasonable value compared with pricier downtown alternatives. Minor drawbacks: Some areas of the property could benefit from modernization; rates can be high during peak tourist or conference periods. Tips Room requests: Ask for a higher floor or courtyard-facing room to minimize street noise. Book early: Reserve in advance for peak season, parliamentary events, or festivals. Explore nearby: Walk to ByWard Market and Parliament Hill — lots of dining and sightseeing within minutes. Summary Recommendation: A dependable, well-located hotel ideal for visitors who want to be in the heart of Ottawa Great for sightseeing and business travel, with courteous service and comfortable rooms. Rating: 4/5 — Solid choice for convenience and classic downtown...

Exquisite Hospitality at Lord Elgin Hotel: A Timeless Retreat in Ottawa

Nestled in the heart of Ottawa, the Lord Elgin Hotel stands as an embodiment of luxury and comfort, offering an unparalleled experience to its guests. Situated at 100 Elgin Street, Ottawa, ON K1P 5K8, the hotel boasts not only a prime location but also a range of services that redefine opulent hospitality.

From the moment you step through its doors, the Lord Elgin Hotel envelops you in a sense of grandeur and sophistication. The meticulously designed interiors seamlessly blend classic elegance with modern amenities. The rooms and suites are a haven of comfort, adorned with tasteful decor and equipped with state-of-the-art facilities.

One of the standout features of the Lord Elgin Hotel is its exceptional service. The staff's dedication to ensuring the utmost comfort of each guest is evident in every interaction. Attentive and accommodating, the hotel staff is always ready to cater to your needs, making you feel like a valued member of their exclusive community.

The hotel's culinary offerings are nothing short of exceptional. With a range of dining options to choose from, guests can indulge in a gastronomic journey that caters to diverse palates. From exquisite fine dining to casual, cozy cafes, the Lord Elgin Hotel takes you on a culinary adventure that mirrors the hotel's commitment to excellence.

The Lord Elgin Hotel's commitment to guest wellness and relaxation is showcased through its spa and fitness facilities. After a day of exploring Ottawa's landmarks, guests can rejuvenate their senses with a soothing spa treatment or invigorate their bodies at the well-equipped fitness center.

Stepping outside, the hotel's prime location provides easy access to Ottawa's cultural and historical attractions. Parliament Hill, the National Gallery of Canada, and the ByWard Market are all within walking distance, allowing guests to immerse themselves in the vibrant tapestry of the city.

In conclusion, the Lord Elgin Hotel at 100 Elgin Street, Ottawa, ON K1P 5K8, is more than just an accommodation choice; it's a destination in itself. With its blend of timeless luxury, impeccable service, delectable dining, and convenient location, the hotel offers an experience that leaves a lasting imprint on every guest fortunate enough to step through its doors. Whether for business or leisure, a stay at the Lord Elgin Hotel is an invitation to indulge in the finest hospitality Ottawa...