Keepin' it Vegan — Restaurant in Ottawa

I've been a huge fan since I found this little vegan shop near my work and gave them a try. The Nanaimo bars are divine, the cinnamon buns had me dreaming of my next visit and the almond croissants are to die for! You seriously can't go wrong with whatever you buy here. The sandwiches are delicious and the gf cupcakes don't taste gf!!! My picky daughter (who rejects anything vegan) was shocked when I told her all of the treats are vegan. They've recently moved to a bigger location and have gotten even better. I bought the gf sour dough and it was seriously the best gf bread I've ever had. I almost cried when I tasted the nanaimo bar again. I could taste the roasted walnuts in the crust and it makes all the difference!! Can't wait to go back. The staff has always been very upbeat and friendly, I always feel like I'm among friends there. Very glad to have found them and i tell everyone about this...

Giving five star for two things number 1) I tried a delicious pumpkin cookie that was so moist and extremely flavourful. The cinnamon bun was OK in my opinion (but likely because I’m used to dairy full options) and I also tried their almond scone, and I thought it was only OK. And the 2) thing is that my five month old had a blowout and I needed to use the restroom to change her and was so happy to find a comfortable and fully equipped changing station with wipes for me to use! It’s so rare to find things like that so I really appreciated the extra touch. For those who are interested in baking, their kitchen is visible through a large window, which is very fun to observe. For those of you who are gluten-free they’re also many options to choose from so I got my husband a...

They completely screwed me on my weekend birthday order. They said they were going to send an invoice to me, but it is nowhere to be found in my email. I never got a warning, no web link, no call, or a follow up email until 2 hours before cut off time. Since I was working I didn’t get the email until it was “too late”. Why not follow up sooner!?? Why not explain in your original email the deadline?? 2 hours notice is not enough! Why not just set up a call the night before to ensure payment got processed if you weren’t willing to start the order ahead of time? Bad customer service. See the original invoice email with NO mention of a...