Khao Yum Thai Restaurant — Restaurant in Ottawa

Don't believe the reviews from friends of the restaurant before mine. This place wouldn't know thai food if they were dropped in the country.

We ordered takeout from this establishment - expecting the smiling faces from the cramped location as a sign the food was good. Even a handful of people piped up about how excited they were to treat their friends to dinner there.

What we received was washed out, boring, and overcooked. The shrimp pad thai came complete with 4 pieces of meat; and had absolutely no flavour. This isn't some joke of 'could have been better' or 'had better before'. I'm saying Thai Express has a notable flavour when you eat their food. This Pad Thai tasted of wet noodles and salt. No spices, no peanut deliciousness. I ate the 4 shrimp, and proceeded to throw the rest of the meal into the garbage.

Another dish, apologies for forgetting the name, was a beef focused meal. Along side the paltry razor thing shavings of 'beef' was a flavourless salt water concoction, oodles of onions, a few bell peppers, 3 chipotle peppers. Amazingly, this dish had no spice or flavour either. I wish I could write this off as ' I was sick and my taste buds weren't up to snuff'. I simply can't - it tasted of tough beef and saltwater. This dish met the same fate as the Pad Thai - we consumed the little protein in it - and had some fruit from the fridge to satisfy our hunger. I think the most amusing part was the 'spicy rating' of this dish. Supposedly this was one of their hottest dishes on the menu, but any form of capsaicin heat was undetectable.

To the cooks/owners - take some pride in your meals. Serving a hot, boring meal to people who paid $50 for a take out meal is disgraceful. I can't think of a single nice thing to write about your meal when you have all the opportunity to do it right (location, time, market, access to ingredients).

tl;dr - $50 for two dishes and a forgettable side that was laughably not-spicy, bland and better spent in the garbage than on the table in...

Service was horrible! I was really excited to finally try this place which had come highly recommended. Ordering the take out was made impossible.

I went in to order take out, the person said they don't take orders at counter. So I ask to see a menu, and the person says these aren't available for me to see and I have to go online to see it. Then to call to place the order. So I say ok. To my surprise, while reviwing online menu from my car, I see two more customers go in and come out with physical menus to review in their car. So I think to myself, okay.

By the time I called one more person had gone in. The same counter person answers, tells me to hold on, she has another customer at the counter. My second surprise, I hear her taking an order at the counter!!!! Needlless to say, I wasn't impressed of having been put to the back of the line behind 3-4 customers. This was not right and is bad customer service. I stayed on the line just to inform the counter person of my dissatisfaction with the service I received and that I had changed my mind about ordering. I will not be returning or recommending this place based on my customer...

First time at the Khao Yum: it's quaint and small, with its own parking spaces available. It was only open for dining between 5 and 8 pm, so it was a small window in which to dine.

I started with the shrimp rice paper wraps and they were massive and awkward to eat. They were generous with the lettuce but sparce with shrimp: with only two pieces per half roll, the shrimp got lost in the wrap.

I ordered the pad thai, which for me should be a benchmark dish for a Thai restaurant, and I was unimpressed. The sauce seemed a little heavy on the ketchup and was sweeter than I expected. The rice noodles were thin, rather than the typical flat noodles, and There were far more noodles than veg or egg. The shrimp, however, were plump, tasty, and more generous than in the wrap.

My wife ordered the green chicken curry and enjoyed it.

I will give the Khao Yum another chance but I'll order...