I didn’t want to leave a bad review so I will leave a neutral review because in the end we did finally receive a very yummy and fully cooked pizza, however the staff made it a very uncomfortable experience.
Ordered a deep dish pizza through Caesar’s app to get delivery, pizza was undercooked and it tasted really yeasty. Taking all the toppings off it was easy to squish finger prints in the half cooked dough. I called the store and they were nice about it and my partner said they were very apologetic. Guess what happened then? We got another HALF cooked pizza. Sigh. We were gonna let it go but the next day I thought about how much it cost and how there were 2 uncooked pizza now in my fridge. So I called again, spoke to a supervisor who told me that we had a free pizza on the house. All I requested was that we not get the deep dish and go with the regular trusty dough instead. I told him I would bring the 2 pizzas with me but he said it was ok and to throw them out. Garbage day is coming up so they will stay in the fridge until the truck comes so it won’t get all stinky in the heat. Good thing I kept the pizzas so I could take pictures for this review. I called the store to let them know before hand that I was sending my partner to get our replacement pizza, and that it wasn’t a deep dish to clarify. Everything seemed ok sent my partner, then I get a call from him from the store asking if I had not set it up for him to get the pizza that they were basically integrating him, multiple employees asked to see the pictures and proceeded ask him question. he provided a pic of one of the pieces close up to show how it was raw but they wanted to see pictures of the whole pizza along side the raw slice he showed. They were very skeptic and said they have never had a complaint about raw pizza in 2 years and keep making comments about how a regular pep pizza cost more than a deep dish pizza, which is actually $1 cheaper. There was a big going on in the store and when the girl came back with the pizza she said I was the one that made the 2nd pizza. Then she laid the box with the 3rd non deep dish pizza on the counter opened it up and said, is it cooked good enough for you??? These employers weren’t managers or supervisors. They took their own initiative to grill my partner and treat us like we were lying and ate the other pizzas. If a manager or supervisor tells a customer that they have a free replacement, there shouldn’t be that kind of behaviour from the employees in the store. It’s too bad, because the 3rd pizza was amazing: well cooked. But the whole experience left a bad taste in our mouth. Attaching pictures showing all 3 pizzas together at once proving we didn’t eat the other 2….and that they were indeed...
Read moreI recently ordered a pizza from Little Caesars and was blown away by the quality and taste of the pizza. The crust was perfectly crispy and the sauce was flavorful without being too overpowering. The toppings were fresh and delicious, and the cheese was melted to perfection. I was also impressed by how quickly my order was prepared and ready for pickup. Overall, I had a fantastic experience with Little Caesars and would highly recommend them to anyone looking for a delicious and affordable...
Read moreUse the mobile app and enjoy the easy of ordering and pickup - hassle free - with Little Caesar's, especially if you are ordering something that's not on the Hot'n'Now menu that requires a little extra time. Beware, though, on certain days like Halloween they take the phone off the hook and only accept orders in the store. Not my idea of running a business with the customer in mind, but if you go into the store they'll get you back home quickly with a limited menu to ensure...
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