Purdys Chocolatier — Restaurant in Penticton

Paid extra for sipping for birthday delivery, with several extra days. It was delivered on time BUT to wrong address. Wrong house altogether. Also did not follow directions to deliver to basement suite in back yard. Left package at front door of an unknown house. Package is being redone but will end up about a week late. I’d have to say that “Purdys gift guarantee” …. “Your gifts will arrive in perfect condition (as if you'd delivered them yourself).” Is not at all true, Because, if I delivered them myself, they would be at the right house And they’re be there on or before her birthday. Sorry Purdy’s this is not ok. I’ve always had great service and I love your chocolate, but this time is a major...

I have been a fan of Purdy’s for over 20 years. I have done extensive (and daily) chocolate research worldwide ~ and Purdy’s smooth, rich milk chocolate is my favorite. If ever I win a big award, and stand on a stage to accept the prize, I will thank Purdy’s for my success. LOVE their combination of chocolate and peanut butter! I am thankful that Penticton has a store. When the Calgary airport location closed, it hastened...

200 g of mini foil covered eggs were advertised on the shelf as $12.50. When paying it rang in at $20.00. I showed the young lady the price on the shelf. She grabbed the ticket off the shelf and told me it was a mistake. Fair enough but I said that that was the price I expected to pay. She told me no,it was a mistake. So,Purdy's I am deeply dissatisfied in this lack of...