I normally enjoy going to the bulk barn however today was an exception. I arrived at about 9:30 a.m. The Saturday manager on Dec 3/22 was in the spice/herb aisle with a vacuum type machine that was 4 ft high and at least4ft wide. The machine stayed rooted to the centre of the aisle and also in front of at least7 -8 spices that we couldn't even see, without having to get in her way. I did say to her, 'It's a funny time to do this isn't it. You would think it would be done maybe at 8:30 a.m before people begin to come in. "Speak to my boss, this is when I am supposed to do it". I told her I am not directing this at you, it just seem very very odd time with the inconvenience to the customer and the noise factor. There were several us in the aisle. It was difficult to get by with my cart. She then told me "it's nothing to do with me, I'm just doing my job'. She then also proceeded to tell me that it would have been nice if I had told her I BROKE of the bin tops. I 100% did not break anything at all. I was lifting and taking minium of spices out of several bins. To accuse me of breaking a bin is crazy. I have seen so many bins that don't close properly. I don't assume it was the last person that used that one. She left the aisle taking her machine with her but then continued (Loudly) to talk about me to another customer. I called on her it. I said "Don't be discussing me with anybody". You should be doing your job and treating the customers with respect. You shouldn't be retail if you are going to speak about another customer to a different customer. In addition, they probably don't want to listen to you. If you see there are several people in the herb aisle then you need to leave temporarily so that we as customers also don't have to listen to that huge vacuum noise coming out of the machine. As I was up paying at the cash I was quietly asking the young lady who the manager was and she told me she would be in on Monday. The older rude person (blondish and older) was listening to our conversation. Then she started speaking about calling on Monday, etc etc.That they certainly were not going to give me their personal numbers. I 100% didn't ask for the owners/managers personal numbers. When I came outside there was a woman that had waited for me and she told me that she had gone though some terrible rudeness dished out again by this same Saturday manager and that she left a review on goggle, which prompted me to do the same. In all my years going to this bulk barn I have only met the very very nicest people. This review is definitely not about the store! I...
Read moreMarch 12, 2025, I visited Bulk Barn (Pick Fare Plaza, Pickering), to buy a REDSKIN PEANUTS(roasted & salted) TAG price $4.20/lb. $0.93/ 100g. After scooping went to the cashier (He is bearded & heavy bulk built body). Before punching transaction, i told him its RED SKIN PEANUT (bin 106) $4.20/lb or $0.93/100g. He punch different product item VIRGINIA PEANUTS- NO SKIN- (bin 109) TAG PRICE was $5.99/lb or $1.32/100g. Obviously more pay, I noticed when i got the receipt. So, I verified by going back to the bin 106, So, i went back to him and told him why did you made a wrong punch even i have previously told him before punching. He's quiet and stare at me, and correct the mistake. I hope that owner is aware of the modus operandi, when customers don't check their receipts. BEWARE!!!!...BUSINESS SHOULD BE DONE HONESTY, NO DECEIT, NO CHEATING. I have been a loyal customer BULK BIN, whenever i need to purchase my needs everywhere for the past 10 years...Very disappointed!! BEWARE CUSTOMERS CHECK YOUR RECEIPTS AFTER PURCHASE IF TRULY REFLECTS THE RIGHT ITEMS AND PRICE. Attached photos for...
Read moreJust left this store after watching a older white cashier racially profile a black elderly mother and daughter. The two were trying to cash out letting the cashier know what they were buying (had the correct tags to go along with the bags) the cashier told them she was watching them while they were shopping and she “knows” it was the protein powder not the coconut flour???? Why are you watching the only 2 black customers in the store while I, a white customer can shop with no one around?? Disgusting behaviour. Cashier needs to lose her job. Her customer service skills were horrendous.
The two left the store without purchasing after this encounter.
Disgusting. Will not be going to this location again. Hire new staff. And to that cashier. Shame on you, do better. To the mother and...
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