New York Fries Pickering Town Centre — Restaurant in Pickering

I like this place a lot, it's my go to place for fries. But I gave it three stars for two reasons. One star off because of how insanely expensive it is.

The other reason I took off a star is because of the staff specifically at the Pickering location. I don't know anyone's names but I do go here often. Usually the staff is quite friendly, and prior to recently I only had one bad interaction. But there is a newer girl who works there who looked at me the other day and said "Why are you always here? You're here so often". Like??? It was so rude. I didn't even say anything back because I didn't know what to say.. and the look on her face was like she was wondering why I always buy from them... I think it's great when staff great regular customers in a friendly way but that was NOT friendly. I felt embarrassed. Like I don't even wanna go back there anymore. I need to find a new location to frequent. Also that same girl is always asking for help. She either takes too much money from me and doesn't give me my change, or after I order she'll just stare at the computer in silence and then walk away and ask someone else to help me. I honestly try not avoid going there if I see she is working.

To end on a somewhat high note, the fries are good but very pricey. I will continue buying though because I have poor spending habits. Also the one white girl who works there is amazing. I hope she's there every single time I want to order....

Went here Feb 28 3:15pm. Myself and my wife are now both having a terrible and identical reaction that started about three hours later. We made mention to each other at the time how the fries were a bit slimy underneath all the chicken, curry, etc as we had the loaded versions. Still tasted good though, so we made no official complaint to the staff. Without all the toppings I’m sure we wouldn’t have eaten as much or any and wouldn’t feel this bad now. Please don’t mask old or contaminated fries under toppings. We are pretty young and I’m sure will be fine in a day or two but this kind of negligence or cost cutting could put somebody in the hospital. Our son had fries that weren’t loaded and we commented at the time how fresh they were in comparison to ours. He’s totally fine thank god. We will never go to this location again, and I will be scared to order anything from NYF after...

New York Fries never disappoints, but this visit was made exceptional thanks to Orjina, who went above and beyond in every way. She’s organized, attentive, and leads with both confidence and kindness. You can tell the team looks up to her, and she keeps everything running smoothly even during the busiest times. She absolutely deserves a manager position; her work ethic and natural ability to lead stand out in the best way. On top of that, the food was amazing. The fries were perfectly crispy, the poutine was rich and flavourful with just the right amount of cheese and gravy, and the portions were generous. Great food, great service, and an even better team, especially with Orjina at the...