Tim Hortons — Restaurant in Pincourt

EDIT: None of them wear gloves, so expect their paws on your food and drinks. Had to tell the worker to wash his hands after he handled my food right after changing the garbages and didn't wash his hands. Also, to the Tim's automatic reply commenting under my review, you could just read my review and make the appropriate changes instead of asking me to report the same thing somewhere else, and if you're getting these simple things wrong I doubt me contacting you would make a difference, you don't care.

How are you always out of lettuce?!

I've gone there several times alone and with family. If you aren't waiting ages at the drive through, you're being told they don't have basic food in stock. I don't get it. For a chain that serves the exact same food, all day, everyday, I don't understand how they are out of stock of lettuce.

Went there with my brother around noon so lunch time, was told that they didn't have lettuce for my wrap but wanted to charge me full price of the wrap. Naive like we were, we agreed to the no lettuce sandwich. When we received it, not only was it in a ball more than a properly made wrap, but it was leaking juices all over the place, thing was nasty and bread was soggy. Threw it out after eating half, waste of money.

I've gone there 2 more times after that , once around noon and once at 5pm, both times they were out of lettuce, so I went to subway instead.

Honestly, if you have a car and have the time, drive to the Tim's in Ile Perrot, might be further away for you but you'd probably get served faster since you aren't waiting at the drive through at this tims.

Maybe they could order more lettuce than they normally do...idk, I've never run a chain restaurant so maybe there's something I...

This Tim Hortons location has unfortunately been a consistent source of frustration. One of the most glaring issues is the accuracy of orders — it often feels like a gamble whether or not you’ll receive what you actually asked for. It would be a huge improvement if they could manage to get orders right more than 25% of the time.

Another major disappointment was arriving with my family, only to find that the dining room was unexpectedly closed. To make matters worse, despite being physically present and ready to order, we were refused service at the drive-thru because we weren’t in a vehicle. This lack of flexibility and customer consideration was incredibly frustrating, especially after making the effort to walk there.

If the dining room is going to be closed, it would only be fair for them to update their posted hours or at least notify customers in advance. As it stands, the unpredictability of both service and hours makes it feel like they either need to operate properly or consider closing up shop permanently. For a brand as well-known as Tim Hortons, you’d expect a much higher standard of reliability and...

Went inside to pick food and drinks and was helped by a very friendly staff member, they took my order walked to the coffee machine to start making my drink and was literally cussed out by the on duty manger in front of families children and myself for over ten minutes while I waited for my drink! I thought we had rights as employees in this country? It was so disgusting I had to call other stores to talk to management to make sure this got back to the owner because the amount of discrimination and harassment was completely out of control! All never go back to this location as long as this manger works there I strongly recommend anyone in the neighborhood to do the same and boycott this location until she is removed from her position as manager, this is a safe family community where we shouldn’t have to put up with this level of disrespect from our local businesses and I’m...