Subway — Restaurant in Port Hawkesbury

Had the worst experience I've ever had at this restaurant. My partner went in today to report issues with the order we placed last night, we live almost an hour away and he works in town so he went in after work ended. The employee denied all accusations of things being wrong with the order, and basically called him a liar when he told them there were things wrong or missing with our order. The following issues: He received an m&m cookie instead of chocolate chunk, which the employee argued he didn't order an m&m cookie, so he told her to read the receipt. The wrong drink was given, once again, we live almost an hour away, but she still expected him to give the wrong drink back. The wrong sauces were put on the BMT There were only three pickles on the cold cut when we called and asked for alot There was no bacon on the cold cut when we paid for it

Not only that, but there were barely any vegetables, as other recent reviews have stated. This is absolutely unacceptable and this entire experience was very unprofessional. This location needs to work on their professionalism, and their customer service skills because they are heavily lacking both.

We will be contacting the manager in the morning over this situation, because while we understand mistakes get made, the way this employee handled the situation was absolutely ridiculous...

i was there august 7th at around 4pm. the guy who made our subs was very polite and friendly. it was probably the best sub i've had from subway in a long time. this guy isn't just there for the money, he's there for the love of the craft.

everything was evenly spread apart and the sauce wasn't a sloppy drizzle. he had the sandwich open and drizzled the sauce evenly side to side (width wise) on the entire thing, not just one side. i asked for a little pepper and he sprinkled it gently and evenly through the sandwich. my mother got extra pepper and he did the same thing and asked if she wanted more and repeated that. it was literally the perfect amounts of everything.

i tried to get his name off his name tag after i finished my sub but i couldn't see it. but he was a brown guy with dark short hair, brown eyes, average height and weight i would say. i think he was maybe somewhere in his 20's? he looked like the average university aged student. sorry it's not the best description, i wasn't really paying attention to how he looked, just my sub lol. if the person who made our subs is reading this, we thoroughly enjoyed...

Stopped here for a quick lunch while road tripping through the area.. Couldn't find anywhere else that was selling lobster rolls, and noticed they had their seasonal lobster sub offered.. It was REALLY good, a little bit pricey but compared to some places down East selling lobster rolls for 20 bucks and they're a hot dog bun this was 4 times the size for less money.. Service was great.....