Holy Burgers — Restaurant in Quebec

With decent burgers in place, there are still opportunities for improvements.

First - you have ketchup on demand, in small single-serve "airplane-mode" applications. It's a joke as it's not convenient at all, all QSRs got rid off this stuff long time ago, while you are behind. Are you really trying to save money? Just put big squeeze bottles, the same what your competitors do.

Second - your fries. You either have to change oil more frequently or to change the type of the oil you use as fries' smell is not nice and good flavour is lost.

Third and the main one - your personnel. While I appreciate the fact that people work on a minimum wage, it's not an excuse for not to maintain standard practices of how to welcome and service customers. No one was rude or disrespectful in my case, but simple "good morning", "how are you doing, Sir", "what else would you like" or just a smile would be greatly...

Hi We were there with a friend for a burger. Actually for a combo. We ordered the double trouble. I can say that the burger is really tasty and the bacon tastes really the bacon. The fries were crispy. They have some seats at the outside to sit and enjoy the environment of the pyramid. The staff were super friendly and they always smile. The prices are not sharp at all. The only problem for me was the ice! They don't have the ice for the soft drinks! Why?! 😁 Anyway, go and get a real sandwich and have fun. You can see the menu...

I’ve had this twice, a few months apart. The first time was very good.

The second time tasted like a dirty grill and had a wet dog smell. Like your neighbor’s unwashed bbq! The fries in my poutine also tasted like rotten oil or sub-par maintenance of the equipment. Maybe it was a one-off, but I doubt I’m going to try my luck again. Last thing I need is to get sick off a dirty kitchen. It’s a shame too, I’m going to miss their creative menu but the taste was very...