Phoenix Buffet — Restaurant in Red Deer

Fantastic! We were there for lunch on a sunday. A good selection on the buffet at a very reasonable price. They told me lunch during Monday to Friday was even a lower price.

Salads, pizza, fries, onion rings, fried chicken as well as the typical Chinese food. The ginger beef was amazing, just a bit of a "zing". Broccoli was cooked to perfection. Didn't try the dim sum. Hubby said won ton soup was good as well as the pepper beef and beef and broccoli. I enjoyed the salad bar. Coleslaw was yummy. The chicken balls had too much batter and the spring rolls weren't deep fried long enough for my taste. Vermicelli and the thick noodles were good.

Amazing choices of desserts, all kept in a cooler. Why don't other places do this?? Ice cream choices were cherry, something with sprinkles, rainbow and several others. I liked it wasn't typical chocolate, vanilla and strawberry. I enjoyed the desserts I tried. The tarts had great insides but too much pastry, Nanaimo bars were typical, the coffee tasting one was real good as was the one with caramel.

There's not an over abundance of items, which is good. Too many choices can be a bad thing as they tend to sit too long. Items here were all fresh and replaced often. Didn't get that "sat under the heat lamp forever" taste.

There is something for almost everyone here. Decor is pleasant. Establishment and washrooms were clean, staff very friendly and helpful. One of the few restaurants where I witnessed them getting along and working as a team. Nice for a change. Keep that up!

I highly recommend this restaurant and will be back!! As a side note they do offer take out for...

I would strongly suggest to stay away from this business. The owners loyalty lies with the government and not with the customers who keep them in business. The government mafia will not support you once they have accomplished their goal of snuffing out small and medium sized businesses. Make sure you remember this when you go out of business, and you will, it's just a matter of time. Consider your allies carefully, your customers are not the enemy. You were far too excited in your attempt to coerce me into complying with tyrannical government rules. This experience occurred after I had paid/supported your business for a take out meal and I was on my way out. As I left I reminded you that you lost a first time customer, you said "I don't care". You could have just kept your mouth shut! Also, wear a diaper on your bottom if you insist that customers wear a mask on their face.

Food is OK, nothing more exciting then fast food. Would leave a zero rating if possible. Owners ego has ballooned since being given "power" to illegally demand medical status...

Ordered delivery, the girl on the phone said it would be an hour and fifteen because they were backed up. I said that was understandable. Two hours later my husband called and asked if our food was on the way, the girl on the phone said they were still waiting for a driver. He said we would have appreciated a phone call because we could have just picked it up ourselves at this point, asked if our food was cold and was told it had only been sitting out and ready for fifteen minutes and that the driver would be over shortly. Half an hour later the food finally showed up and the order was incorrect. My husband called back and was told that we got what we had ordered which was a complete lie as they sent a meal that I am extremely allergic to. Phoenix Buffet used to be our go-to Chinese food restaurant but we will never order from here again. Their customer service is atrocious especially when they contradict and tell us we got what we ordered instead of owning up to their...