Myself and another gentlemen walked in at the same time on Sunday July 4th and the only employee they had working told us she had to finish filling 2 online orders...well those 2 online orders were a total of 7 subs! 30 minutes later...After watching her complete those two orders and the UberEats and skip the dishes had come and gone...me and the other gentleman were still standing there quietly and patiently! The only employee they had working then proceeded to start filling more online orders! I usually eat there 2 or 3 times a week...I will never go back to this location! Totally unproffesional to have customers standing in your store for 30 minutes (actually longer) the manager and store owner should be ashamed of themselves, leaving that poor girl to work by herself during lunch hour to deal with walk-ins and online orders! Terrible customer service! I also get a laugh out of how their site says "dine in" is open...every single table was marked off and closed they were not open for done in customers even though they claim they are....lazy employees who don't want to clean tables or sweep so they refuse to open every other table like they're suppose to be doing as the province re-opens restaurants and other...
Read moreI ordered a $15.00 salad by skip the dish and it came to me with only half the salad portion and the lettuce as already going brown. I called the store and the girl who was working there first of all hung up on me and I had to call back. The order also was supposed to be double meat and that wasn’t on the sub at and there should of been 4 cookies on the order and they only sent 3. Basically in the end the store didn’t do a thing to correct the issue and a manger was supposed to call me back but never did. Never go to the Rochdale Subway unless you want old food and terrible customer service. Never will I ever order from this place again. Be warned that this place sucks and the staff there are absolutely not helpful at all. I don’t even want to give them 1 star but I have no choice to...
Read moreDid my first order through the app and it was almost seamless, there wasn't the option to put pineapple on, but I added it in the comments and they pulled through. This was after 9PM and the Italian herb & cheese bread was still tasting fresh af. I don't know if it's just me, but Subway subs always seem to have the meat placed on the "hinge" of the bun, so when folded closed, it tends to leave all the meat on the hinge side and the veggies on the open side. When taking bites you're basically left with vegan bites and meat lover bites, which has it's benefits I guess. But I'm going to start requesting neat meat from now on. I might have spiraled down to 4 stars for this review, but it was a coupon purchase, buy a FTL & drink and get a $0.99 FTL, smoking deal...
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