Hey Noodles(First Markham Place) — Restaurant in Richmond Hill

We came on a Sat around 1:30pm, and it wasn’t too busy (yet). The server got us a seat as soon as we told her our table size. Their menu offers a good selection of noodle and rice options, and they even have a customized noodle option where you can basically create your own noodles. The server took our order and answered any questions we had. There is also unlimited noodle refills (for dine in only).

The bowls of noodles took less than 10 minutes to arrive and they were pretty big! At first, I was thinking of getting extra soup when I was customizing my noodles, but there was a good amount already. I chose the regular noodles and wow, they were very bouncy, chewy and absorbed a lot of the broth inside making it very flavorful with every slurp. We got the beef brisket broth which was very flavorful, but I might want to warn that if you aren’t a big spicy fan, the less spicy option and numbing should be avoided haha. Loved how much pieces of beef we got, and they were pretty big chunks as well. There was so much meat that I had to give some to my boyfriend as I couldn’t finish. Overall, I was very satisfied with my meal!

TLDR; i definitely recommend coming to Hey Noodles! It’ll be worth your time and you’ll be very full and happy...

Note that the prices on the website do not reflect the actual prices in store! Their prices have increased and that is not reflected on the website. Also, for in-store ordering, they ask you to scan a QR code and place the order online to reduce the amount of service needed…Which makes you conflicted when choosing the amount of tips to give at the end. There was not much service to speak of otherwise – just about the level of service at a fast-food place. Additionally, when we asked for noodle refills, the staff gave me and my friends the same type of noodles and didn’t bother asking, even though we had different noodle types. Generally, it felt rather cold at the restaurant, with the AC, décor, and a lack of warmth from the staff members, which is the complete opposite vibe of what you’d feel from its website.

However, if you are indeed looking for a simple, quick service restaurant, with decent noodles and unlimited noodle refills, then this is the place to go. I would recommend the dry noodles with peanut butter sauce, but my friend had the noodle soup with meat and he...

Grossly overpriced and disappointing. The other location on Hwy 7 was far better. The noodles were overcooked, the pork had no flavour and was mostly cubes of unflavourful fat, worse was that the soup didn't taste as good as before. They don't actually allow free noodle refills if you're sharing with someone. Though this policy makes sense, the noodles are one of the most inexpensive ingredients. Considering that a bowl costs $15, not allowing refills seemed kind of cheap. At home you could make the someone bowl for less than four dollars. Also disappointed that this restaurant is cash only for orders less than $30. Though its interior is made like a modern Chinese restaurant, it is still backwards in time since most restaurants in China already accept electronic payments on WeChat. For the poor taste and an obvious attitude of taking as much money from guests as possible, a bowl of soup is certainly not worth $15. You could get much better noodles for much less at pretty much any other...