Mother’s Day and we thought it would be a good idea to support a local restaurant. Ordered online at 7:30am for 9:30 pickup since the branch in Laval West had closed unfortunately. Arrived at 9:25 and line of 3-4 patrons with 3 waiting indoors.
At 10am employee comes outside to ask who had ordered online. Uber/Doordash drivers jump ahead and are upset about waiting time. My order was apparently lost in cyberspace so employee takes photo of my email receipt.
10:30 get my order and drive home hungry 😋 but in a good mood having helped a local business to survive the continued lockdown.
At home we see that half the order isn’t what we initially had asked for however everyone just ate since we were so happy to have a different breakfast.
Conclusion: yes - it takes more time, yes restaurants have still to learn how to manage online vs walk in orders and yes you may not get what you wanted because it’s not business as usual.
Recommendation to franchise procurement team: make it optional to replace 9 tappers for a family with a more environmental solution since 1-2 would have been enough. Or even better start using packaging that can be reused/composted for a nominal...
Read moreAllô Mon Coco in St-Eustache provided a delightful departure from the usual rush of Montreal's breakfast scene. From the moment I stepped in, I was struck by the cozy and inviting atmosphere, accentuated by the close proximity of the open kitchen where you can watch the chefs at work. The staff were incredibly friendly, adding to the overall warmth of the place.
As for the food, I opted for the BTL grilled cheese, and I must say, it exceeded my expectations. The combination of crispy bacon, tangy tomato, and gooey cheese between perfectly toasted bread was a symphony of flavors. Each bite was a delicious journey that left me wanting more.
To accompany my meal, I tried one of their bubble drinks, and I was pleasantly surprised by how tasty it was. The bubbles added a fun twist to the drink, making it both refreshing and enjoyable.
Overall, Allô Mon Coco in St-Eustache offers not only a delectable dining experience but also a cozy and welcoming environment where you can unwind and enjoy a leisurely breakfast. It's definitely worth a visit for anyone looking for a break from the bustling breakfast spots...
Read moreWe used to love this place . We went every weekend for over 2 years . The old staff was friendly and quick and service was great . Yesterday we went and the restaurant was at about 20% capacity . We were seated right away .. and thats where service ended ..the staff was all new.. lost... confused ...we waited for 15 minutes .. we were never greeted or offered coffee while we read the menu ..after 15 minutes of being completely ignored while 5 wait staff stood there talking and joking and ignoring customers we walked out ..I still don't think they know we left ..im sorry to say that we will not be going back ever again . Thanks for all the great service in the past Ariane Vula...
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