I love Papa John's. I am a fairly regular customer. I hadn't been there since Christmas, which is unusual. So I thought Valentines looked like a good time to return. I called to place my order. To my surprise, no one answered the phone. That was a first. So I went inside. A very exhausted looking young man came out to greet me. This was not the usual camaraderie that I was used to seeing when I would go there. He was clearly trying to find a minute to grab some lunch, and suddenly, I understood why the phone was not answered. So I asked him if he was working all alone and he said, "Yes, every day." I immediately felt badly for him. One of the busiest pizza days of the year and he was working alone. There was no one there to help him, nor even just to talk to. So I couldn't rate the service, nor the atmosphere, as highly as I would normally, because this man couldn't be the effective team member he normally would be. There was no atmosphere, it was just eerily quiet and still. No staff members hollering to one another, helping one another, laughing with one another. It was so sad to see. He did the best he could that day, and he made me some beautiful pizzas, even though he was feeling pretty low. So do better, Papa John's. Support your staff. No staff member should ever work alone in this...
Read moreWe met up with friends at this location after being told it was an eat-in restaurant. It does have three tables for four people each, but it's really more of a take-out place. Papa John's makes a big deal of serving high quality pizza, and it was good, on par with Boston Pizza. Their downfall though is the price, which is also on par with Boston Pizza and too expensive, in my opinion, for a store-front take-out place. For what we paid, if I could do it over I would have met at a nice eat-in restaurant like BP that had a...
Read moreSunday January 19th Saint John was recovering from 20 cm of snow. Our local mens shelter ran into a situation where volunteers from out of town could not provide the scheduled meal due to weather. Reached out to Pappa johns Fairville Blvd and they whipped up 20 large pizzas within 45 minutes thus ensuring community needs where met. They were not gratis however they provided great customer service, quality food and an appropriate discount. The men women and children of...
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