Tim Hortons — Restaurant in Saint John

So as for the food and beverages themselves when made correctly are great. However that’s a huge gamble based on who’s working. The issue definitely doesn’t lye amongst the staff themselves but the lack of management. Some of the staff are very friendly and polite. There are a select few manager included that those words would not effectively describe. Nonetheless when they have the lovely manager who’s filling in place of the ft manager it’s a great experience. I have also expressed to her how well the store operates with her there. The service in customer service comes second because customers will always be there but the service is what keeps them coming back. When employees are taken care of they take care...

I buy a breakfast sandwich daily but always have problems having butter on it so I’ve learned to say add butter and then at least my chances are greater . Today I asked to add butter and was told by their employee it’s already with butter . I informed her many times it’s not and employees are rushing and if she could just hit add butter and she told me no while giving me an eye roll . It’s unfortunate cause many employees are great . I think it’s time , I give up on Tim Hortons . I’m tired of paying for something that is dry and gross and Im tired of being made to feel like an awful person because I like it to be...

Almost every morning I get breakfast there I end up with shells in my egg and it's so gross. The first time I thought was a fluke but it's literally every time I order anything with egg, so now I just avoid the eggs completely.

Aside from that, most of the staff are very friendly and some even remember you if you go often enough which is always nice. Some staff look like they hate their lives.. but that's expected anywhere fastfood, haha.

Overall, I enjoy this specific Tims. It's the only one that has NEVER messed up my coffee. Props to them for that! They just really need to work...