Mixed feelings about this place. Ordered the pad sew as usual at this chain. The staff is very nice and friendly. Even with their thick accents they try to greet you and wish you a good day as best they can.
The store is very poorly maintained tho. The booths feel sticky. The tables look dirty. Even the plants they have look badly maintained. Instead of watering them regularly, they have a plastic water bottle in the soil. That's an easy 10$ fix to elevate the store with an actual product that does the same job but looks nicer.
The food is tasty, the pas sew had the right amount of sauce and flavor. BUT when I was almost done with my meal I noticed some white stuff on one of the noodles. Turns out it was moldy.
The lack of care regarding cleaning is clearly reflected in their maintenance of the food.
It's really too bad because the staff seems really nice and the cook is good.
This store has bad...
Read moreWorst service I’ve ever experienced. I paid for an extra and left a good tip. I simply asked for my food to be served in a bowl upon paying (something every other branch does) but the waitress refused, was rude and condescending. We even got into an argument over that. She ended up giving me a cheap extra and threw the bowl on the counter out of anger.
This is the second time I’ve had a horrible experience here. If you can, avoid this branch. I don’t understand how they’re still open. Go elsewhere, I’d rather drive a bit farther than deal...
Read moreIt's a franchise restaurant so don't expected too much. However one of my very important considerations when eating at Thai express is who is cooking. Some non Asian chefs may not master the stir frying skill and all they know is just to add soy sauce end up the taste is very plain and the protein is dry. The chef their knows how to add different sauces and tastes in layers so that it won't taste just like soy source. The egg is fried to fluffy and smooth (many other Thai express will make it taste like over dried...
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