I just couldn’t go to sleep without leaving a review because what an awful night ! Decided to try this place never been here before but based on some past review I thought this would be a decent place to try dinner with my family . So apparently this was the first night opening after renovation. So let’s talk about the place inside: No space between the table it’s pretty overcrowded with tables, people have to ask another customer to move so they can squeeze and walk by, I guess the idea is trying to maximize the clientèle inside a small place and be greedy while sacrificing the comfort of your customers ( 1st red flag). Now let’s talk really about what made this night awful: We arrived around 7.30 pm and did not get our food until almost 9.30pm(the place was not full lots of empty table)I kept asking the server when our food was going to come and she kept saying about 5 more minutes that turned into almost 2 hrs . Our order was for a steak and a rack of Lamb ( did I mention the lamb was 65 bucks for some New Zealand lamb?? Not even Ontario lamb) there was barely any side with the food!there was few tasteless pumpkin cubes probably boiled with some very deep fried potatoes cubes the ones that you find in the frozen section and 2 Airfried broccoli , the food was cold like it’s been sitting on a counter for I don’t know how long or at some point we even thought it was transported from another place because seriously we couldn’t understand why the food could take so long and be served cold and tasteless ! Absolutely awful food. My husband took couple bites and couldn’t even go through the steak it was very tough and tasteless steak and so was the lamb we both left the place still hungry and disappointed to say the least . I tried to eat and couldn’t believe he even took those bites it was tasteless and very chewy ( we order medium rare ) . The lamb had no flavour whatsoever I was beyond disappointed that even after waiting for almost 2 hours the food was awful . I asked to speak to the manager and explain how frustrating it was to wait this long and she literally said okay and walked away , she was rude about it ( I felt a little bit discriminated) there was no acknowledgment or apologies whatsoever but instead her face expression was basically saying I don’t care ( i wonder because of our race ? And it’s probably not her usual clientèle so she couldn’t care less ?? I read another comment about her discriminating people based on the race and definitely felt that this evening, the only word she said after I express my concerns was “okay” and she walked away .There is a minimum of customer service any owner/manager should have a simple acknowledgment of the situation and taking feedback for next time that’s all it takes . I love trying new place and although I’m fully aware when going to a restaurant that the food may not be as good or to my standards I do expect a good customer service and a place that is willing to take customer feedback without giving an obvious side eye and attitude .But I guess at this restaurant feedback are important based on the person/ and race . All in all our bill was almost $200 for 1 tasteless steak and New Zealand lamb . Oh and a poutine that had salt that could kill a horse ! Never will I ever go back or recommend this place. There was a lady (such a beautiful and great person)who was sitting next to us and she tried to warn us about how the food was terrible but that it is usually not like that ( still questionable )I should have listened and walked away but didn’t pay much attention to it .I had my share of restaurants throughout my life but this could be potentially be the worse.Our server was a sweet young lady who was caught in a middle of a mess .I made sure to thank her and tipped her. I knew it wasn’t her fault and felt absolutely terrible for her to have a boss like the owner what an awful position to be in but I also understand that everyone has bills to pay . Next time I’ll stick to Big fish ,Wagg’s ,or Legacy’s these are amazing restaurants with good food and...
Read moreUpdated on Aug 22nd
I heard OMG was updated and I want to try it again. It was fantastic. The place looks amazing. Of course, it comes with a 25% price increase, but I think it is worth. The Butter Chicken used to be $18,99, and now is $23,99. Honestly, I think imthe price is right. I only have been there at lunch time and I am looking forward to go that at dinner time. It seems that o Tuesday night they have a special - two can dine - for $89 including starters, main, and dessert. The bar shows there are prepare to offer nice drinks too.
I’ve been here twice this week. Very different different reviews I can write about my two experiences.
On my first visit, I had the Butter Chicken. It was delicious and very nice presented. The owner was there and took care of my table. It was so good that I’ve decided to go back two days later with a colleague from work. It is on the pricy side. $22 without a drink.
My second visit wasn't great. It took 45 minutes for us to get out food: one medium 3 piggy poutine and a slow roasted burger. There was two table and us there only. The owner was not there and it seems someone else has not showed up either. Very disorganized service on this day. If it had been my first experience I wouldn’t back there. It is expensive, $45 for two people WITHOUT drinks. The burger had a soup aside which was not good. The burger was messy but very good. The poutine was well served and presented, but not sure how much I liked it.
It will take some time for me go back there, and I’ve decided that won’t take changes in anything else other than the butter chicken...
Read moreAfter hearing so much about this restaurant we were very excited to give it a try. We thoroughly enjoyed the soup & as the amazing desserts we had, but our mains were an entirely different story. I ordered the chicken piccata, and the separation of the sauce with the pasta was horrible. It looked like an oil spill at the bottom of my plate. We make chicken piccata at home, and the chicken itself went into oil that was far too hot. You could tell the bread crumbs would have been burnt if it had stayed in a second longer, and the chicken was tough as shoe leather. My partner ordered the scallop spaghettini, which immediately made us laugh when it came to the table. First, the menu says served with ‘creamy white wine butter sauce’ - any reasonable person would assume that’s a white sauce, in fact just to make sure I wasn’t totally off base I typed ‘creamy white wine butter sauce’ into Google and only white sauces came up. But a red pasta sauce came. Not only that, the chicken piccata is meant to have spaghetti noodles & the scallop spaghettini, spaghettini noodles. The scallops came with regular old spaghetti noodles. The scallops themselves were not good, we ended up eating two & throwing the rest out at home. They tasted rubbery, frozen, and did not even look like they had any searing done at all to them. I remarked that it felt like our plates had died in the window, as only one person was serving on a very busy night. For the price charged per plate, we expected far more. Hopefully we can give this place another try, as we did enjoy the soup & cake - but the mains left a lot...
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