Pizza Hut — Restaurant in Saskatoon

An absolute GARBAGE excuse for a pizza place - didn't get what was ordered at all; pizza was missing a topping (green peppers) that was clearly advertised in the Triple Crown description. I get it, mistakes happen, and that's okay. HOWEVER, when we called to bring the issue to their attention their only excuse was that they are out of green peppers. So why didn't they call us back when we ordered to tell us that in the first place?? You have to leave a callback number when placing an order, and they should have called to say they were out of an ingredient and that we could substitute something else, or to at least let us know. $h!tty excuse. When we asked for at least a small refund for the fact they deliberately made our pizza wrong we were placed on hold for almost 15 minutes. Finally someone came back on the phone to say no discount, they could only give us a small credit for a future order. IT WAS THEIR FAULT the order was DELIBERATELY made wrong, not ours!! They can keep their tiny discount on a future order, we will NEVER order from this trashy...

dear managment please take note that the staff at this location is extremely unprofessional and rude. Greeting customers or "atleast a smile" is the bare minimum they could do. While some of your employees do act respectfully towards customers, i have had a number of experiences where your employees wont even make any eye contact or even an attempt to verbally communicate the bill. This is especially applicable to a few of the ladies that are employed at this location.. There are lots of other pizza places in town and they all have prices in the same ballpark.. I would urge the management to step up and fix this issue so that this location doesn't end up loosing customers to to other places where the employees aren't hesitant to use their...

I had order online to get a pizza, about five minutes later I forgot I wanted it for six,(I pre order at 4pm). I phoned and told them the mistake and would like it for 6. The lady working the counter set the phone down and asked about my order. The cook in the back already was making it. She then said yes ok. And hung up the phone...no goodbye. So I went to go pick up and the lady was at the counter, and once again..no manners. As I was standing waiting for my pizza there were about 7 people in the back just sitting there. Not very professional. As I paid I was thinking to myself I hope I got a fresh pizza, and not the one I order before, and SURPRISE it was rock hard. HORRIBLE experience i will not go back there in...