Starbucks — Restaurant in Saskatoon

They rang up my order to purposely make it more expensive. I ordered a venti iced shaken espresso but I subbed the syrup with another. On the app this costs 5.65. I was charged over 7$ cause they rang me up for the oat milk shaken espresso. They also gave me a grande upon getting it. I tried to tell them I was over charged and given the wrong size. They fixed the size but I was never offered a refund for my overcharge. She kept explaining that they did it that way because it was “cheaper” despite me trying to explain I was being overcharged. I don’t think I’ll ever be ordering at the counter again only mobile orders from now on so I...

I would avoid this location if you're in a rush or have anything important to do. The service here is extremely slow, and it’s a daily occurrence to see long lines of people waiting for their orders, which clogs up the entire place. While it’s not a bad franchise overall, the inefficiency is frustrating. Additionally, the customer service can be dismissive and inflexible. For example, I asked if I could use my university's RCC to purchase an item, and they refused, even though I know friends who have used RCC for non-food purchases at this same location. If speed and customer flexibility are important to you, this might not be the...

the usask starbucks gets super busy during peak hours, so definitely expect a bit of a wait if you’re ordering in person. from my experience though, ordering ahead through the app makes things way faster and smoother, so i’d recommend that route. the staff work hard and do their best to keep things moving, even when the line’s crazy long. really appreciate their effort and...