Panago Pizza — Restaurant in Sherwood Park

I agree with Scott with comment above, all of their stores customer service is 0. Same thing happened with my dear friend. She ordered pizza from these people from years and these people makes tons and tons of mistakes baseline location is the worst, there manager delivered the pizza recently and my friend said hello to him, when he left my friend opened the pizza boxes and the pizza's were cold and lot of things were missing and the order was wrong as well. She called the customer service and they said the same thing as" WHY DIDN'T YOU CHECK YOUR ORDER BEFORE" and hung up the phone. My friend got really upset as she paid tons of money for this order and she asked to speak to the manager, the customers care people said the manager is not there and when he/she's there she will give you call back. No one called her instead they put a huge note on her account claiming it's my friend's fault and they even said she verbal abused the manager which was UNTRUE. These staff put everything on the customer get there a* saved. One of the delivery driver is really rude too, he basically threw the receipt on my friends face. Very poor behaviours of these staff and the manager. Our whole family and relative are not ordering from any of these panago pizza stores. I guess they like loosing there customers over helping there unprofessional...

I really enjoy ordering from Panago Pizza. Their crust is always perfectly baked — crispy on the outside and soft inside. The toppings are fresh and flavorful, and they offer a great variety to choose from. I appreciate that they have options for different dietary preferences, including vegetarian and gluten-free choices. Delivery is usually quick and the pizza arrives hot and ready to eat. The customer service is friendly and helpful when I’ve had questions about the menu. Prices are reasonable, especially considering the quality of the ingredients. Whether for a casual night in or a small gathering, Panago never disappoints. It’s one of my go-to places when I want a reliable and tasty pizza. I highly recommend giving them a try if you...

I ordered food on behalf of our company and this is what arrived. absolutely nasty boxes that have greasy and dirty hand prints, dried up sauces, each of 7 boxes and 2 cheese breads were dirty. I am 100% sure this was the packaging process and not delivery, my delivery guy was appalled too and said he hasn't seen pizza packed like this. He even showed me his hands and bags are clean. in 6y of me catering to our clients I haven't experienced this level of unprofessional and I was ashamed to serve it. Now I am questioning the standards that are upheld when handling our food. Otherwise taste is fine, it arrived warm...