PORTSIDE Social Bar & Kitchen — Restaurant in St. Catharines

If I could give zero stars I would….this is our second attempt. We are very local and we wanted this restaurant to be awesome. Unfortunately, it has disappointed us for a second time. First visit the service was dreadful. They were also out of one of the entrees and out of mashed potatoes…yes, mashed potatoes!! Lack of effort?? Anyways, this time around we paid $6 for parking to start. From there it went progressively down hill. Our server seemed to lack passion, and also seemed very unmotivated. I tried to order mussels…naaah, no mussels today!! Seems strange as they don’t seem in short supply at any of our local grocers. My wife waited 15 mins for a glass of wine…I could only get a couple of mins out of my dad joke that they must be chasing the grapes around out back!! Then the app I cancelled after finding out they were out of mussels showed up….sent it back and waited impatiently as my family had there mains…was the order even placed??? My wife ordered the gluten free bun and it was as cold as an ice cube….it should also be noted that a frozen beyond meat burger and sweet potato fries cost a whopping $31 bucks!!! My daughters grilled cheese was topped with raw pears?? The wings were good…the pizza was as soggy as a sponge that had been abandoned in the bottom of a bucket for 3 to 4 days!! When the bill arrived the app was on the bill….very disappointing….After a couple of chances I can recommend the beer….great location, terrible service, awful food, and all for the low price of $140 + $6 for parking, for a family of 3!! Avoid like the plague as there are waaaaay better options in this small area in Port Dalhousie. We will not be...

I've not had an experience as terrible as this in many years. Arrived to an empty restaurant t but for 2 tables on the patio and a patron at the bar. My family seated ourselves with no host insight and waited over 15 minutes for someone to even acknowledge us (only because the bar patron wanted to leave and went and got the server). She came in and asked closed the bill for the bar patron and asked me if I was eating in and by myself (sitting beside my son's stroller and high chair that I got myself). I told her I was there with my husband and son who were in the washroom and we had to wait another nearly 5 min for her to take our orders. We ordered simple food - nacho platter, wings, cheeseburger and fries, to have everything come terribly done - soggy and some inserdine fries, layers of chips with aay of cheese on top, about 5 jalapenos, 2 pieces of onions and 5 piece of chicken and the cheese was so overdone you couldn't pickup a chip with our it breaking into pieces, and the wings were deep fried ro the lint that there was not even much meat left in the bones, just some rubbery skin. The cheeseburger with no toppings was probably the highlight of the meal. $100 later, not even a main meal ordered, and we were allokong for the first fast food joint we could find. The server only once checked in us in the hour we were there from ordering. I can honestly say I understand why the place was empty and feel sorry for the poor excuse for food that tourists in the area were subjected to. Don't eat here, even if you have no other choice but to...

Most of us enjoyed our meals. I enjoyed the perch.

The pizza the kids said was soggy and VERY greasy. No one complained.

However the chicken sandwich was ordered by the birthday girl and it smelled heavily of fish. The waitress was good and quickly asked what we would like as a replacement. We all assumed (as any other restaurant would) that the unsatisfactory meal was removed from the bill. The oil is seems off or old. The replacement meal took a long time and the wings that came also tasted of old oil. We didn’t complain we just went with it. My wife said her chicken sandwich also tasted like fish but she eats fish so she ate it.

The more it stewed that the chicken. Sandwich was not comped it bothered me. No manager visited us, no apology and we had to also pay for it.

Left a bad taste in our mouth in a few ways. For the $500 our group spent we feel a bit ripped off because of the way they dealt with the 1 meal we commented about.

I hope this helps improve the quality in...