Ordered pizza last night and was totally disappointed. Took over 1 hour to arrive and was cold and soggy. Worse ever. Called after 45 minutes and inquired as to where my pizza was and was asked "what my concern was" then was promptly told "we are busy and should be there soon". Another 20 minutes before we seen the driver in our court. Had to go outside and get the driver and lead them to the house. Called again to complain about it and was told there was nothing they could do. I could not believe the arrogance and ignorance of this business towards a paying customer. One thing is for sure, we will never ever order from Pizza Hut Strathmore again. We have filed a complaint with Corporate Head Office and will be letting them know exactly how their franchise in Strathmore, Alberta is...
Ā Ā Ā Read moreStale , Burnt or just badly prepared choose one .
The Manager there talks down to woman but wont do the same when approached by a man (East indian) Just saying . I asked him to make another pizza and make new wings because of the above reason . He said I was looking for free food . I am the last person in the world that expects anything for free. But I surely expect to get what I paid for.
If any of you people at Pizza Hut are reading this . It costs 6-7 times more to get new a customer than it does to maintain one. And in a town with the population of 11,000 people customer relationships should be paramount.
My last interaction with the Manager was him telling me to not come back and buy food from...
Ā Ā Ā Read moremy friend and i ordered a pizza at 8pm saturday dec, 14 a medium double pepporni, other half pepporni and bacon pan crafted pizza. when we left we questioned the crust and said this isn't pan crafted, he said yes it is. it was the wrong crust when we got to our destination and they put ham on the pizza, even though we didn't order ham at all. Tried to call on sunday, she said she could only give a 5 dollar credit for the pizza and had to ask the manager for more. today i called and tried to talk to him and he said you have to bring the pizza here for me to look at it . A pizza from saturday ? he didn't care if he was getting a bad review and wont resolve...
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