Boston Pizza — Restaurant in Strathmore

Weellll😟 I’m a professional driver, I log lots of miles. Boston Pizza is my go to when I have a choice🤩 But…. This evening’s stop; Not really happy🙃 Firstly.. my server SAMANTHA F …. Out standing‼️. Quick, Efficient, on the ball! ( she had my refill, in a new glass ready before I even knew I was in need🥰) Great job she is the standard that others strive towards!!!!!

Now… the food😟😟😟 . Order was to go. Oven wings medium … less than what is on a dine in plate (8)… no veggies🙃. Not even “oven baked” 🙃

Vegetarian pizza added to to make a Zorba the Greek… (+ blk olives, feta, shrimp). All ingredients dropped on a generic cheese pizza not even melted/baked in ( cheese was solid not warm not cold…tepid😟 This is a fav, I had from lots of different BP’s across western Canada. This was definitely not like I’ve ordered in the past!

Everyone has a bad day; this order was at supper rush 17:11hrs. This was not up to par🙁 I recommend you check your order, to ensure your expectations are met!

Update 👋👋👋: John “the man with the plan”: reached out to me yesterday asking for details & followed up with my experience. Great job🤩‼️ This is what we look for‼️ No sugar coating! Raw truths! Home town, real human interaction! I RESEPECT when a fumble occurs and it’s owned‼️Great job‼️ I will be back at my earliest convenience, and further patronize this business‼️This is why BP is my go to in western...

I haven't gone to Boston Pizza since before Covid. Back then, I had shrimp tacos, and the shrimp were vastly overdone. They tasted like rocks, I was afraid I would break a tooth on it. I thought they deserved another chance, and I was hopeful. When we got there, the place was empty. We ordered two appetizers, a half order of nachos and Thai Bites. For our meals, we ordered a couple of Fiesta Salads, a chicken burger, a hamburger burger, Ravioli, and a fettuccine with rose sauce and meatballs. The nachos came promptly and were great (hence the one star) then...... several large groups of kids and adults came in. We waited for an hour for the second appetizer and our meals, so we decided to check and see if our meals were sitting in the kitchen getting cold. They brought our meals shortly after that. The salads and burgers were just okay. The ravioli was hot and was enjoyed. But the fettuccin was tepid and congealed on the top. It had obviously sat for an hour. We never did get our second appetizer. (They didn't charge us either). We were there for over two hours. Much longer than we should have been for lunch! There was virtually no service. They we never asked if we wanted more to drink or if our food was okay. Maybe in a year or two, I'll try...

Food is usually good... if you get it. Ordered take out for a staff meeting out of town (picked up): An entire meal was missing and 2 sides, and the shrimp tacos contained no shrimp, just a tortilla with shredded lettuce. Wouldn't deliver out of town and only credited exactly for what was missing ($25)- didn't matter that the rest of my staff had to share parts of their own meals so the one person could eat... went in with my family to use the credit and they kept forgetting to even take our order. The menus sat at the end of table and the waitress sped by several times asking in passing if we were okay without waiting for an answer. Brought my daughters pasta not baked with cheese as ordered so they took it back and our food sat as we waiting for them to bring it back for her so we didn't eat without her (because we teach our kids that's rude).

Parking is tight, but there's quite a bit of it. Amenities are usually clean. Staff are...