I ordered a 6” Chicken Teriyaki sub through the drive-thru and had a very disappointing experience. First, the service was extremely slow—it took about 4–5 minutes just to get my order. Second, my sub wasn’t even toasted as I requested. But the most concerning part was when I took my first bite and found a piece of plastic inside the sandwich.
This is a serious food safety issue and completely unacceptable. I urge the manager to please keep a closer eye on what your employees are doing. Incidents like this should not happen. I also recommend regular daily quality and hygiene checks to avoid such problems...
Read moreI always do online order and it never messed up. This time as well I ordered online and it was with promotion free potato rings and cold drink along with sub but they just hand over the sub when i went to pick up from store. After hectic day I want to enjoy the meal but they said there was no reward and even I was showing them the promotion on the app but customer experience was not acceptable. If i can buy sub, i can also buy drink and potato rings but it was promotion online which was infornt of them but still they declined. That was not acceptable. It messed...
Read moreI went tonight, ordered at the drive thru and my total was $16. I got to the window the Worker didn't let me take the debit machine and told me to hit the first option hanging it out the window . My total changed to 20 something because the first option was the tip button..... which i did not plan to tip tonight. Realized I did after the jump in price. I got home and no turkey on my turkey sub. I don't mind tipping when service is fantastic but I don't like being forced/tricked to tip then not get what I asked for. Being tricked into tipping put a bad taste...
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