I am a regular customer.. Went today at 1:30 to get a Whopper Jr. meal. Only 2 cars in front in the drive through but I waited at least 20 minutes... nothing moved during that time. Asked the girl when I did get to the window what the delay was and she curtly said waiting on chicken. Took my order and pulled over to eat and it was cold....in a hurry so threw it out. Called to complain and a very rude person told me the fries just came out of the fryer..... I disagreed!!! She was rude and offered to have me come back... took my name for a new order.... not a problem with any of this but she was very rude and dismissive!!!! I know things can happen but this young woman needs to learn the customer is always right (and SHE WAS WRONG).... the ff and burger were cold and uneditable. My biggest complaint it the attitude.... I am a regular customer and will be reporting this tomorrow to...
Read moreIt's difficult to say how good the food actually is because it's usually cold by the time I get it. This is mainly due to the non existent customer service at this restaurant. For example, today I put in a mobile order, then drove to the store. There were a couple of people in line waiting for food. I actually saw one of the women behind the counter put my order on the shelf and walk away. By this point I had been waiting about 4 or 5 minutes for someone to acknowledge my existence. I ended up waiting another 3-4 minutes before I could get her to turn around. Overall the service sucks, the workers are not friendly at all, and you will probably die from starvation before anyone makes eye contact. Only reason I go here is whopper Wednesdays. If that ever ends I'll have no...
Read moreIve only had 2 visits here where the staff was actually friendly. Any other time the employees who served me made it feel as if I was an inconvenience for them. I also pulled into the drive thru one night at about 9:40 pm behind another person waiting at the speaker and after about 10 minutes, the car ahead of me drove around and then after waiting close to another 10 minutes for someone to take my order (now its almost 10pm) a girl opens the back door and yells at me in a VERY rude tone that they are closed and wont be taking my order. I was there 20 minutes before they closed yet they refused to take my order or to even tell me until just before 10pm. She was clearly just too lazy to do her job. I havent gone back since that experience and I have talked others out of...
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