Tim Hortons — Restaurant in Tillsonburg

Wondering if the staff at your Broadway Street location in Tillsonburg, Ontario know that an unsweetened iced latte with almond milk actually has espresso in it and not watered down coffee. Getting tired of giving my money to this location and then pouring my drink down the drain! ** I was about to update my review because Missy the manager was amazing... she went above and beyond to make things right but... MaryAnn served us today. She was rude, refused to remake my drink that was not made correctly (please note that the minute I get almond milk it is considered a customized drink...so yes, MaryAnn needs to know drinks can be customized and unsweetened means no syrup and no cane sugar!). When she was told we would be contacting corporate she gave my son the dirtiest, disrespectful look! I've already contacted customer...

Our family and I haven't ever had a bad experience at this location. I like the fact that this location has a great selection of the baked goods, usually make more than other Timmys in town because they're actually prepared and know they go through alot of food orders. Id go to the two other locations looking for a specific donut (ie: the smores and coconut creme) promotion or limited time donuts and I can count on them they have some when the two others don't. The only reason I have four stars instead of five is because the French vanilla coffees most of the time the flavor is very weak and or watery, other than that I give this store much better rating than all other locations in town. Kudos to you guys 👍, and keep up...

Two workers specifically have shown so much kindness, hard work, and determination to get the job done, and done correctly. Ever since I’ve started coming in I always hope that either Hayden or that one girl (I’m not sure of her name, I wish I got it to include in this) is working. 1. Because anytime I walk in and I need something, both individuals are more than happy to serve when needed. 2. So I can get my coffee or food made right, and on time. 3. So I can expect that real Canadian Tim’s experience! Keep up the amazing work, and those two need to be running that store. Completely blown away by their...