It was my first time and I left quite disappointed. I tried the Ferraro rocher donut and it tasted a little bit stale but also just like a plain chocolate donut. It wasn’t even a rich chocolate flavour and I couldn’t taste any hazelnut at all (which you’d expect with a rocher flavour). I almost didn’t want to finish it because it wasn’t satisfying. I ordered a blueberry lemon fritter to take to a friend I was visiting later. I was on the phone with her and she said “take a bite to try and if it’s really good then bring more.” So I took a bite and almost threw up: it had a sour expired flavour (like spoiled milk??) that was very overwhelming. I couldn’t taste blueberry or lemon. I reluctantly asked the staff for a replacement and they offered me a new one “at no charge”. The staff suggested the sour flavour was from the lemon but it was a sour dairy flavour definitely not from the lemon. I tried a bite in front of them and the new one didn’t taste as sour (I asked for one from a different tray/batch) but still had a terrible aftertaste. I downloaded the rewards app before paying and got a free coffee which was a basic brewed coffee, also lacking in flavour. Somehow the coffee didn’t wake me up like a coffee would usually and I felt very tired after. My stomach feels heavy and unpleasant after eating that donut and 2 small fritter bites. It was not an enjoyable treat at all. I threw out the replacement fritter after that 1 bite. It was just under $11 for the donut and fritter - extremely pricey for the lack of flavour or quality. I was thrilled to find a local bakery that can accommodate so many dietary restrictions but it completely missed the...
Read moreI am incredibly disappointed in Bloomer's. While the food is yummy and I have supported this business for many years, I was left heartbroken and completely beside myself when the bakery screwed up my kid's birthday cupcakes. I specifically requested green vanilla icing on top of chocolate raspberry cupcakes. The bakery added pink icing and told me multiple times that it cannot do green icing. Then, it went on to explain that mixing raspberry icing with green food colouring would turn it brown or gray. I NEVER requested raspberry icing! I ordered online weeks before I needed the cupcakes and the order confirmation very clearly outlines what I asked for. If this wasn't possible, someone should have called or emailed me to offer me a refund or another option. Based on an email conversation with the owner the other day, it's clear that she still does not understand what the issue is as she sent screenshots of me agreeing to vanilla (which I NEVER disputed). I was always fine with vanilla. That's what I wanted! I asked the bakery to make it right and to deliver the cupcakes early the next day to avoid disappointing my kid; however, it refused to make the cupcakes the way the order states and they said I had to go back to pick them up, something I have no time for, nor should I have to since it was their fault. I do not recommend Bloomer's for any custom orders. Not only did they get it wrong, they refused to make it right and I was left without cupcakes for my kid's birthday. That's unacceptable and a proper company would have made this right. I will never order from here again. They ruined such a...
Read moreThere’s apparently quite a few of these bloomers donut shops around the city. Supposedly this has been in the mall for years but I didn’t notice. Staff is ver very nice but alas the pricing is pretty insane. 3 to 4 dollars for a single donut is crazy . It seems they have some unique flavors like pistachio glaze but for me this store belongs in Hazleton lanes. I guess everything in this mall is nuts price wise but I was floored by the cost per donut. I felt bad for the young woman there all alone mid day so I bought two donuts. Around $8 for two donuts, chocolate and honey glaze. Even worse is the cashless system that prompts you if you want to give a tip before you pay. That’s pretty sad they can’t pay their employee a reasonable wage given the product price and then end up expecting to give tips on top of the high prices. It’s a donut shop. The donut is good and not greasy but really nothing earth shattering. For the very rare treat this is ok and I guess cheaper than a cake from pusateris in the same mall but I’m a value guy and this place smacks of bougie gouging. If you’re a rich vegan donut fan then you’re in luck. Clearly lots love this place given the number of locations but I’d only go back since the staff...
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