Fat Bastard Burrito Co. — Restaurant in Toronto

Yesterday I picked up 8 huge size burritos from this location when I came back and the group started eating, we realized that they forgot to include guac for the chips and guac and another order of chips for one of the burrito which is ok, mistakes do happen and we are all human, what I didn't like was the way they dealt with the problem when I called, instead of apologizing for the mistake or anything else she simply says well I can't do anything over the phone now and you can come back to get the missing guac ! My question was that would you really stop eating half way and drive 15 minutes to get the missing content ? I am not your next door neighbor! Other then that food was great ! No issues there just the customer service could use a bit...

I called beforehand to tell them they missed pieces of my order and did not tell or complain the order I just made I called after I set it for uber eats and talked to someone who assure me that the things in my order this time would be there seeing as the last time I ate an extrahot burrito with no drink lol.... Again I got not what I ordered ... If ordered from this place over ,30 times ... And now it's going downhill . Won't be ordering from here again . Guy told me to talk to the manager tomorrow when I spoke to his directly and he assured me my order would be correct with what the forgot last time . I'll be coming into there tomorrow . How dare you guys treat customers like this . See you in...

I had a really disappointing experience at the 2538 Weston Rd. location.

When I paid for my meal, I was given all my change, $2.70, in dimes. Seriously? That’s not just ridiculous, it’s completely inconvenient & frustrating.

On top of that, there are no washrooms available, which is unacceptable, especially for families, seniors, or anyone with health needs.

To make things worse, they charge extra for green salsa, even though you don’t have to pay for red salsa. That just feels like they’re nickel & diming customers for no reason.

I hope management takes this seriously. Customers deserve basic respect & better service. I walked out frustrated & won’t be returning unless...