Tim Hortons — Restaurant in Upper Tantallon

Dear Tim’s, The beverage of hot chocolate I ordered on the day of, 28th of October 2025, at around 11:58 am was rather disappointing to my taste buds. When I took a sip, I had hoped for something rich and velvety on my tongue. But, I was shocked to discover that the said hot chocolate drink was more like water with the faintest hint of chocolate sprinkled in and sunken to the bottom of the abyss. This did of course, ruin my entire week. I have been coming here for all of my high school career, and never before have I had a drink of chocolate with so little chocolate. I am disappointed in you, Tim’s. I would have gone back to complain in person, but I had already walked back to school and my weakened legs were too tired to return from the voyage of the hill. I hope for when I do return, in the near future no doubt—This water, that was claimed to be hot chocolate and that I paid 2.87 dollars of my hard earned cash will be remedied and return to the prior and glorious hot chocolate I have always known, and loved dearly. Thank you,...

Awful customer service. I worked drive thru for over 4 years yeah it’s annoying sometimes but it is not hard. maybe put someone on the headset who can first off actually hear because we we’re yelling our order (music turned off & not in a loud car) and still couldn’t even order what we wanted because the person taking our order couldn’t hear & didn’t sound AT ALL like she wanted to take the time to hear anyways and second off someone who has the ability to not be the rudest person on earth to the customers? idk yk just a thought. im gonna see if someone else wants my food because i’m not even in the mood to eat anymore that’s how icky y’all made me feel, also made my drink wrong and wouldn’t fix it because it was “already made” A+ guys. **im sure this isn’t everyone at your location however i’m very put off by this interaction and likely will not be coming back...

On behalf of Habitat for Humanity Nova Scotia, we extend our heartfelt gratitude to Tim Hortons for their generous sponsorship of our recent volunteer lunches. Providing delicious meals to our volunteers was a crucial part of keeping them energized, engaged, and ready to tackle the hard work of building homes and helping families achieve stability. The freshly prepared lunches not only brightened our team’s day but also created a sense of community and appreciation among everyone involved.

The sponsorship from Tim Hortons truly helped us create an inviting and supportive environment on-site. We received countless positive comments from volunteers who appreciated the variety, quality, and attention to detail. Knowing that Tim Hortons stands with us in our mission to build homes, communities, and hope means a lot.

Thank you Tim Hortons and your...