I want to preface this by saying I am a barista. I have been for years. This location's staff is rude, do not comply with food and safety (one girl was wearing multiple bracelets -breeding ground for bacteria- and I noticed that when one went between touching a customers cup she did not wash her hands before moving onto the next drink- starbucks standard calls for a handwash and baristas are not allowed to physically touch customer cups) as well as serving customers stale coffee- when the light on the coffee urn blinks its been sitting for over 30 mins. They need training for this and basic...
Read moreCame in early in the morning with no lineup asking for one of those coffee carriers and ended up waiting almost 30 minutes. Now they said “you will have to wait a few min” in a snarky tone, but a few min and 30 are a huge difference. I understand it takes time to make a bit of extra coffee, but to brew doesn’t take that long. The only reason I give 2 stars on service is bc they were good at giving extra cups, milk etc. so kudos for that. But otherwise they...
Read moreI was wondering why the in training staff seem to be struggling so hard until I interacted with the manager who was flat out rude. It quickly became clear that neither of the manager or the training staff actually knew how to make even a simple drink such as an espresso macchiato.
10 ounces of steamed milk to 2 ounces of espresso is far from “Rich espresso marked with a dollop of steamed milk and foam” as there menu...
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