Dough Bits Dessert House — Restaurant in Waterloo

My honest review: the customer service was great! The place was nice and the employee was very welcoming. However to all my brown and arab ppl - the taste of it is not good at ALL. The taste of the oil that they use to fry it tastes disgusting. Its so overpowering i cant even describe to you how bad it was. It almost tasted like old vegetable oil coated with nutella- im sorry i tried to like it i couldnt, the taste was too strong. Its not worth your money unfortunately i had to throw it out bc i could not eat more than one bite:(

Hope this is taken into consideration and changed:(

Thanks for the good...

My friend and I went here for the grand opening and we were disappointed. We waited for quite a bit even though their drinks were already pre-made? The drinks were definitely not as advertised on their posters. They only had four flavours. The sizes were large or regular, which was like an extra small. There was barely any tapioca, but it was hard as rubber. The drink was quite watered down and on top of that, they couldn't make any adjustments to sugar, ice, or milk alternatives. The atmosphere was a bit overwhelming, but the interior is nice but shared with...

I had the chance to try dessert from this establishment today(March 14th, 2023) and to my surprise, the food was distasteful!! Awful and had to dump it in the garbage. There goes my money in the drain! I should have known right from the beginning due to the poor customer service(she was so rude). They go hand in hand with what they cooked. Am never going to visit this place again! Whoever is reading this, save your money and time!

Too bad that I can only give them 1 star ratings . They deserve negative ratings for their overall service. That girl/lady...