Tim Hortons — Restaurant in Wellington North

Went to this store this evening, ordered 2 turkey club meals. We were asked do you want wedges or exchange for donut or cookie. We asked is there an extra charge, he said no its in the meal deal. So we asked for 2 apple fritters since 2 meals. He then asked what do want to drink. We asked whats included in the meal, he said anything we wanted, so I said ill have a hot chocolate, he said, what size, I said what ever is included.he said doesn't matter, so I said a large. Then the other beverage we asked for a bottle of lemon iced tea, which he said was included in the price. Well guess what, each apple fritter was an extra 30 cents. The iced tea was an extra 1.13. The hot chocolate was an extra 43 cents, all we were told was part of the meal deal. Tim Hortons has to do a better job training their people. Never trust what they tell you, always ask for a recipt and check it over. Very discouraged with this store. No wonder why they are...

absolutely disgusted with the treatment yesterday 5 girls standing in drive thru chatting one woman with her back to everyone another girl walking back and forth looking at me wont acknowlege im there another woman chatting with a man finally come to ask me what i would like THEN CALLS ME HONEY well im not her honey - she gets my order ready another woman so very rude asks me if ive been served i said yes she raised her voice HAVE YOU BEEN SERVED i said YES she said then stand over there what kind of customer service is that . All of the staff should be reprimanded for there horrible behaviour sure makes me want to come back...

Service is excellent, it’s unfortunate that corporate has decided to appropriate Indigenous culture and imagery in their newly renovated design with consultation from the communities the imagery is from!

What’s even more disappointing is that the owners didn’t return phone calls to discuss this. We had hoped they’d elevate our concerns to corporate. However to date I’ve not received a call back.

This location also has not publicly shared how much money it made off its trauma donuts sold for National Day for Truth and Reconciliation. Or where the money was donated.

Profiting off Indigenous pain & suffering is...