I have been staying here for four weeks now, going onto week five. I must say that the attention and service here are beyond exceptional. I eat here daily (breakfast and some nights dinner) and and I always walk out with a smile on my face, and a happy tummy. Anjali, one of the servers here, I see almost daily and she is super attentive and super super friendly. She always has a smile on her face and makes my experience that much better. Great conversations too. Ravneet, Pietro and Gurch (hope i got that right) also work here and also pay great attention to service and are very friendly. All in all I have greatly enjoyed my time eating at Altos and would highly recommend it to others. Their weekend buffets are incredible. Also the chefs here know what they're doing!
Thank you to all the staff here at Altos. I hope I'll see you again...
Read moreWe called ahead and asked if there was a Thanksgiving brunch on Monday Thanksgiving day. We were told over the phone that there was indeed a Thanksgiving brunch. we got there at noon and we're disappointed to find that the Thanksgiving branch was primarily a breakfast buffet. What was considered a Thanksgiving meal consisted of fried hashbrowns, stuffing with curry, no vegetable and very little turkey left. I had perhaps two pieces of turkey and my husband who likes dark meat had scraps and one small piece of white. They were all out! There was gravy and salad.
I brought this up to the manager who apologized. That's all. I said that the brunch should not have been advertised as a Thanksgiving meal. Very disappointing for the price which was well over $30 per person.
We...
Read moreMy daughters and I visited last night for the seafood buffet, but unfortunately, we were disappointed.
The rice and pasta dishes were plain, and the roast beef was cold, likely another days "special."
I noticed other tables had candles and butter pans set up, along with crab, which was missing from our experience, and we could not find it anywhere.
When we were leaving, I asked the waiter about the crab, and he mentioned it needed to be ordered separately, even though it’s part of the buffet. He admitted he’d forgotten to ask us, but there were no signs or explanations indicating this, so we had no idea.
Despite not receiving the main item we came for, we were charged full price. Disappointing experience overall, and we likely won’t return to this location...
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