Tavern United Windsor Park — Restaurant in Winnipeg

I wanted to come here to share my story about the terrible experience I had at Tavern Windows Park last night.

When ordering I specifically told the waitress several times that I wanted Chicken Wings. After me and my wife placed orders for 3 baskets our waitress quietly started talking about veggies and cauliflower. We couldn't really understand her with her quiet voice and the noise. My wife wasn't sure what she meant, and I thought she was talking about veggies on the side, like carrot sticks, so I was like sure, veggies on the side would be great.

After 20 minutes or so a different waitress came out with 3 plates of these little tiny deep fried balls of I guess cauliflower. We said that we ordered chicken wings, what are those. She said these are veggie wings, that's what we ordered. And we told her no, we wanted chicken wings, so please go back and order us chicken wings. After 15 more minutes of waiting the original waitress came back with the same plates of these veggie things and rudely said this is what we ordered. We explained we didn't order that, that I said chicken wings several times. She said we were acting very confusing, that we said we wanted veggies. After arguing for awhile she asked if we still wanted the chicken wings, and we were like don't bother, it's late and this is ridiculous. How can ordering chicken wings on wing night be confusing?? Pretty standard stuff.

The manager did come out and apologize for what happened, she was very nice and understanding. She said it is confusing because they now call the veggie bites veggie wings. But how is it our fault that their menu is confusing to even them? I said chicken wings, how hard is that?? After all that we weren't even comped. I was very surprised by this.

Overall the waitress was very rude and out of it the whole time. She also didn't know the kids menu at all when I asked questions about it, simple questions like what are the side dishes. I have no idea about the food quality since we didn't get our wings, but this is 0 stars for...

Decided to come into Tavern tonight after with some of our sports team after finishing a game. There started off as 10 of us. The server got our drinks but mixed a couple people's drink order. Then everyone put in their food order. Then the service steadily went downhill, which was strange because besides our group there was 3 other tables with 4 people or less. The food started to arrive but my poutine never came and my friend was missing a taco. One couple left our group and a few more friends joined our table - though everyone arrived at different times. My friend asked another server for his missing taco and my missing poutine. She said it would be 2 minutes. By this time, the people who arrived 1 hour after we originally arrived had received their food. Multiple people at our table had to get up and go to the bar to order a drink or get their bills since the server was not coming around to our table in a timely matter. I finally got up and asked for my poutine and the server went to the kitchen. When she returned she said they had run out or gravy or had to make some more. By the time I finally got my poutine, it had been over an hour. And it was so underwhelming, the gravy was so watery and thin. When it came time to settle the bill, I asked if something could be done since I had to wait over an hour for my poutine. The server stated she would speak to someone and returned with my bill which was %20 off the poutine, which took about $3.60 off the bill. Our group collectively agreed we won't...

The food was decent, had the beer batter fish meal with poutine (upgrade). Partner had chicken fingers with poutine upgrade as well, no complaints there. We only drank water and I had one cooler. They actually gave us extra "regular" fries under the fish by mistake but didn't charge for them. I was a little surprised that the total came out to around $75 between us, though.

Service was pretty good. Our server attended to us fairly well, especially considering it was a special hockey giveaway night with a game on.

Atmosphere was alright, comfy/cozy enough in some booth seats. My partner found it quite loud and overbearing with the announcers though, but again, it was a special giveaway night. My main beef was with the group of smokers crowding the only entrance/exit that we could see under the awning because it was raining most of the time. We had to walk through them both in and out again, no one was respectful of any customers that could be allergic/sensitive to cigarette smoke as we are, definitely not even a couple feet from the door, it was ridiculous that way with no enforcement of people being away from there. Might be better to enter/exit when it's not raining and smokers aren't crowding that area, but otherwise the restaurant had a decent atmosphere overall, lower lighting and multiple screens to watch games on all...