Feedback on Unsatisfactory Service
I am writing to express my disappointment regarding the service my child and I received at Daily Queen Grill and Chill
During our order, a staff member treated us disrespectfully by carelessly throwing a paper cup onto the counter for my son to get water while he was ordering hamburgers.
This behavior was not only unprofessional but also disrespectful, especially considering that my child was present. Such an attitude created an uncomfortable experience for both of us, which is not what I expect when visiting a service establishment.
I sincerely hope that measures will be taken to improve staff conduct, ensuring that all customers, particularly children, receive the respectful and attentive service they deserve. I believe that respect and care for customers are essential components of any...
Read moreThis place is so terrible, I had lost my purse there and I was asking if the staff had found it, when, I was asking they seemed very impatient and rude, they would not look out back for my purse and refused to check any sort of camera. Also a good part of the time when I go there they get my order wrong, example: not giving me a cheeseburger, giving me wrong flavour of icecream, giving me onion rings instead of fries, the list goes on and on. The tables are also always dirty. My point being this is not the best restaurant if you looking for a place with good customer service and not getting you order wrong, I would not go to...
Read moreAfter finally renovating this restaurant a few years ago, it’s a lot more inviting. Everything is as a Dairy Queen should be with average fast food burgers, chicken, fries, etc. Blizzards are still top notch. The reason why 3 stars is the location. It was built so long ago when the hustle and bustle was all concentrated downtown but now with all the chains on Starrs Rd, it’s the only fast food so out of place. Unless your from the area, a HUGE fan of Dairy Queen or near John St, it’s not a place a lot of people...
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