Tim Hortons — Restaurant in Yarmouth

Stopped in on our way home for a quick bite and a coffee for the road. The employee taking our order was very friendly and thorough - repeated my order back to me to make sure it was correct. Store itself had great signage and visuals for proper distancing and traffic flow. Not particularly impressed with our bagels; husband had an everything bagel toasted with butter and the butter was everywhere. A big chunk of it was on the outside of the bag and got all over my hands (and on the seat of our car). I got a cinnamon raisin bagel with plain cream cheese. My bagel was very squished and true to Tim Hortons form - all of the cream cheese was in the hole rather than on the bagel. I will never understand this - I worked at Tim Hortons for 4 years earlier on in my life; and it takes 3 extra seconds to spread the cream cheese on the actual bagel. Tea and coffee were both...

Usually very slow service. I went in the other day to grab a flat bread pizza and a hot chocolate. I had heard a younger employee having a conversation with one of the other workers there and there was some swearing involved. They were talking about seeing something on a Reddit page. Usually I don't really care about this type of stuff but from my experience it is more professional to keep personal conversations to yourself and away from customers. I get it if there's no customers around but there was people seated in the dining room and a line of people inside. On another occasion I had ordered a White Candy cane Hot Chocolate and I got handed a normal white hot chocolate with no candy cane flavouring nor any...

I have never experienced the rudeness of the woman that waited on us in a food service environment. When my husband asked for for raspberry Timbits instead of her responding we are out of those. She very kirtley said to him we only have the ones in the case go check it out. For someone who stands behind the cash register and doesn't do anything else I guess it was too big of an effort for her to say no we don't would you like to choose something else. I guess social graces are lost or management training needs to really step it up at...