The worst Japanese restaurant I have ever been to. The rice is cold and has no taste. The fish on the rice was obviously frozen. It looks like sushi but please do not call it sushi. Also, the cook by Teppanyaki even doesn't know how to make it. The rice and beef was too salty and the chicken was dry. (They made the serving of 15 people at one time, no wonder). They even don't know how to properly cook an egg. The cook threw food to customer's mouth, like a game. Well, well. When the server came to me to take my order on drink, I said "free Cuba, no sugar", he nodded his head. Then, when he served drinks, he told me that "no no no", he only has Coke. Excuse me? Then why did you take my order. If you no longer have the drink, I should be notified beforehand, other than be told "no no no" when the drinks were ready. Well, I understand the hurricane may be a cause for some facilities to shut down, but definitely not for your bad service. You have 4-8 people stand by the front desk, but no one ever tried to answer a ringing phone. :) The hotel itself (the size the room, view, the facilities itself) is good and the price is reasonable. However, that's the worst service I have ever saw. I can get better service in a...
Read moreTodo un espectáculo. Pam-parapampam...Pam Pam! Carolina como chef es increíble. La comida espectacular y el ambiente incluso mejor. Disfrutamos mucho del espectáculo culinario y de la compañía. Sin duda tienen que probar este restaurante si se alojan en el hotel. Les dejará alucinados. Hay que reservar con antelación porque suele ser el que más quiere visitar la gente. Comimos arroz con camarones y pollo, y también ternera. Además, te traen platos con sushis diferentes para probar....
Read moreThe food and the service is really good. The employees are funny and charming. All together great...
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