P.F. Chang's — Restaurant in Santo Domingo

PF Chang’s Review – Deeply Disappointed

I may be biased because I’m comparing this meal to what I consistently received at PF Chang’s in the States, but this experience was a major letdown. This restaurant used to be one of my favorites. I even chose it for my birthday lunch—but that excitement quickly faded.

I ordered the crispy honey chicken, which turned out to be anything but crispy. It was soggy, tasteless, and honestly disappointing. The Mongolian beef was buried under what felt like layers of chives—so much green that it overpowered everything else. Maybe the recipe changed, or maybe the quality did, but it’s definitely not what I remember from before my travels.

The tempura calamari had flavor in the breading, but the actual calamari was rubbery and bland. The mixto fried rice was one of the better dishes, but even that couldn’t compare to the flavorful memories I have of PF Chang’s back home.

After driving this far and paying this much, I expected at least a taste of what made me love this restaurant in the first place. Sadly, this was my first—and...

Things to consider:

While you are waiting outside of the restaurant for your table, there are no chairs to sit, so you have to stand or walk while waiting.

The restaurant itself doesn't have a bathroom, meaning that if you want to use one, you'll have to use the one from the mall.

This restaurant doesn't have a bad service, but one waiter is assigned to 5-7 tables, so it's not like a personal one.

The food in general is ok, except for the ones that are their specials, that are really good. Last time i tried the food there i felt like it was a little bit cold, considering the type of restaurant this is and the amount of money you pay for the food on it, i do think is fair to get the food at least hot "just made", but it looks like they prepare all they can, and once someone ask for something in particular, they just serve it.

The drinks, decorations are really good and you'll enjoy being there, but from my point of view i think is not enough considering all the...

We have been coming to this pf chang for 6 years and have always had a great experience but on this date Oct 6 2025 it was not a pleasant meal server was horrible,Unattentive didn't come to the table.Food was undercooked. Order Didn't taken for at least forty to forty five minutes complete catastrophe.When it comes to customer service. Previous server bianca was fabulous and was fired from the establishment.I don't understand how an establishment that should be providing a good service, would fire Good server that makes no sense.Hope.This review helps better someone...