McDonald's Safir Heliopolis — Restaurant in Cairo

The place is severely understaffed. It took them 25 minutes to prepare the most basic mc chicken meal. I ordered it through the machine but still had to be line to pay and order again! There was only one person at the cash counter and the other two were vacant. There was one lady who was doing almost everything from taking the order, preparing them and even taking them to the tables. The atmosphere in the kitchen which was easily visible from the order counter was extremely laid back. There was no one at the McCafe area. The store is at a very prominent location with promising interiors and a nice outdoor space but the leniency of the staff...

*This McDonald's branch is not like the others. The floor is unclean, the tables are squeaky, the chairs are broken and the worst of all is the very unsanitary bathroom! No tissue paper or napkins inside the bathroom. *The fries tasted weird and when we changed it, the taste was still the same! (As if the oil it was fried in was used a hundred times before!! *The nuggets, the burger and the chicken all taste same as in any other branch,...

The quality of the food is not the best but that's not my complain. Concerning the place, honestly this is not their fault but it was soooo crowded and the outside area was so messy like, there were cats running around me and a woman was hanging her wet laundry so we all became wet too.. please make sure that the place is as clean as possible we both know this could be unhealthy for some people and for the...