Bad Dog Cafe — Restaurant in Central

Dishes that we had: mexican chicken pizza, herby vegetarian pizza, margherita pizza, basil creamy pasta.

All of the pizzas were good. It was pizza Tuesday so we got to get two extra free margherita pizza. but I don’t know why the kitchen decided to put basil before they cook the pizza so all the basil on top of them were shrunk and burnt. I think it would look and taste better when you put fresh basil after baking the pizza.

Pasta on the other hand was really good. Loved the way the noodle was cooked and the sauce as well but little too much oil.

Service was good. From the entrance, the security man was very nice and gentle. Even when we were leaving, he was very nice.

Server was frequently checking upon us which we appreciated very much. She first started a small talk with us of asking us where we were from and when we said Korea, she immediately said something insulting about North Korea when we are from South. So we corrected her that we are from South and her information is about North Korea. It was okay if she could stop from there but, I don’t know why she was keep giggling and laughing at us while serving (from the beginning till the end of the service) which we’d really like to doubt. Me and my friends felt very offensive but we wanted to believe she was laughing at something else.

Maybe her friend was there so she was laughing and giggling because after she served our food, she was eyeing on us to another customer who was sitting beside us and giggling at the same time.

Smiling is always nice but giggling and laughing while serving the customers can be offensive and make customers feel very uncomfortable at the same time. We didn’t want to make it as a big deal but I saw the QR code on the cashier desk, asking for our review and decided to leave this quite unpleasant experience so that the team can improve on the service.

But I’d like to also mention that we did not have any issues like this before and we loved your kind service when we visited several times before. Appreciate the hard work from other servers very much and sincerely apologize for leaving this quite negative review only because of one particular server but I thought this should be informed to the team.

Thanks to the chef, the security and the staff at the counter who served us very nicely to night. I hope the team can train that server and better the customer service since we’ve never had any issues with other...

A very nice place to just unwine with friends after a long days/weeks work. They have a variety of menu's to choose from and they have specials on Tuesday if y'all dont know. Very cozy & clean environment and music selection is very relaxing i must say. Mixture of all genre's...service is really on point. Very attentive & oberservant, always checking in with the customers at their tables even to when leaving. Rest rooms are clean although if i may be honest, i'd like the lights to be abit brighter and maybe a suggestion for the future..if the team could consider a revamp on the ladies washroom or maybe both. If im correct, the ladies washroom still looks the same from the last time i visited unless there has been an upgrade and i didnt see it than i blame the lighting in the ladies restroom🙂. And no i wasnt under the influence of alcohol when i went to the washroom, this was when we arrived. Again, just a suggestion otherwise all in all the place is a good spot to meet with friends or office mates to wine down in the evening. Cost of drinks are average to costly depending your choice of drink. The place is also next door to the famous O'Reily's Night Club better known as Oz to the locals. For those visiting from the west or abroad, pay them a visit, see for yourselves. Oh, and before i forget, the place is accessible to public transport right outisde the door so no worries looking for a cab unless youre at Oz for the closing😁. Thats my take on the place.

Till...

Food is delicious and I adore the ambience but they really need to train their staff on the specifics of their menu and ensure any menu changes are told to customers. The fish and chips on the menu simply said batter fried. When it came out it was clearly beer batter and the staff seemed completely lost when asked about it. I had to go in to ask the chef myself and was casually informed the recipe had changed but they hadn't updated the menu. We'd asked for health reasons. This could have been a complete disaster if it had gone unnoticed by us. No chef or restauranteur worth supporting would ever let that happen. But I'll leave a higher rating than deserved because the food happens to be delicious, if you're willing to risk dying for it.

Update: This incident happened about 6 or 7 months ago now and I haven't been back. But the owner's response to this review seems to be positive and I can certainly appreciate how well they took the feedback. I'll have to drop in again soon to see for myself before I change the review but...