Brasserie De Laroche — Restaurant in Albertville

Review of De Laroche

I had high expectations for De Laroche based on its charming appearance from the slopes, but my visit turned out to be extremely disappointing. What seemed like a cozy and respectable place was, in reality, a chaotic and poorly managed establishment.

First, we waited 20 minutes just for a waiter to take our order. When they finally did, instead of the hot wine I ordered, I was served plain hot water. My son requested hot chocolate, and while the waiter assured us it was coming, it never arrived.

When it was time to settle the bill, I was shocked to see the missing hot chocolate and hot wine too included, along with a charge for a Large Caesar salad when I had clearly ordered a Medium. The waiter insisted I had been served a Large salad, but I never ordered that size. Why should I pay more for their mistake?

To make matters worse, the wait for the food was unbearable—40 minutes—and the dining area was freezing. I felt like I was freezing to death by the time our order arrived.

The poor service, incorrect orders, and lack of attention to detail ruined what should have been an enjoyable experience. I absolutely do not recommend De Laroche. Save yourself the frustration and find a better...

The indoor restaurant is good but massively let down by the outside area, which had loud music containing the very clear F, B and N words in front of our children and other families when we visited. When I mentioned this to the manager Joe he said “I don’t F-ing care, that is the music”. That is no way to speak to a customer and not what you expect from a 5* hotel in 1850. The solution is easy, choose an “expletive free” playlist, and teach Joe some basic manners (and not to be...

The restaurant, which advertises itself as a pizza and steakhouse, refused to serve my kids pizza. They claimed there was a separate area for pizza, something we were never informed of and which wasn’t the case in previous years. Meanwhile, the table right next to us had pizza, yet the manager was adamant that our child couldn’t order one. An absolutely ridiculous policy that left us with very...