Café de la Poste — Restaurant in Apt

Dreadful experience - Rename this ‘cafe The last Post’

Eat here? First digested this review of awful service and alarming staff behaviour.

Get the bugle out mon ami and remember what a French Brasserie should be. This is not it.

We three professional gentlemen enjoyed morning coffee here with lovely attentive lads serving. Then returned for dinner; but the vampires have taken over!

Starters ordered – 1 frites. You can see the owner’s photo from the café web site. These are not what’s offered.

Fries arrived burnt and reheated – Now see our picture.

Ordered a bottle of rose – it failed to arrive

1 starter of 3 - failed to arrive

Replacement fries presented after a polite complaint but again dry, burnt and reheated.

A further 20 minutes still no bottle of rose and one starter missing. So again, we patiently wait. It arrives, a totally unappetising bowl of grated salad.

1 diner ordered steak tartare - un gâchis! A culinary mess

1 diner ordered Entrcote – as tough as old boots and not as their web photo suggests

1 burger – with the third attempt at frites arrived. Yes, third attempt but again more reheated burned dry chips, exactly the same as the first two bowls!

Just as well there was no cutlery for 2 diners…but please, there is no cutlery! Explanation ‘oh it’s VERY confusing laying the table for 3 guests!’

Eventually we get cutlery and a bottle of rose.

By then we’ve complained again about the burned dry, reheated fries, awful tartar mess, fatty tough steak, no cutlery and missing wine.

We collectively agree, enough of this pantomime café, we have to leave. Asked to speak with the owner or manager.

Enter stroppy girl. Insisting there was no problem with fries. It is perfectly normal for us to cook all fries early and reheat them to this standard she said. We replied that we understand the principle but fries should be light and bright; just like the photo on the café web site. She declined our offer to taste a chip.

Absolutely no apology for our experience, not to mention our wasted time.

We offered to pay for drinks. We asked the lady (so nicely) if she thought it was fair and equitable for us to pay for all the wine ordered but not consumed, entirely due to the poor quality of food. Bill presented for wine and drinks £107 - charge for appalling food removed. We explained we did not want to walk the streets with open wine bottles and in any event, we had to go elsewhere for dinner. However, we said (being perfectly reasonable) if she thought it was fair, we would pay the £107. Her decision.

Stroppy girl said she would translate to her rather more pushy, unhelpful colleague who had now intervened adopting a more senior and unnecessarily aggressive roll in the proceedings.

Angry lady number 2 screwing up the bill, shouted OK JUST GO! She then grabbed my mobile phone and ran to the back of the restaurant.

I called to the first girl 'manager' saying she's stolen my phone please will you call the police.

She refused shouting ‘you call them’. Not easy without a phone.

The angry one then returned thrusting the phone at me. She had deleted the pictures. Obvious theft and destruction of my data recording the food and bill.

Of course, the photos food and the bill were recovered and are here. Recordings of conversation and behaviour is also retained.

An event to remember and shameful response to a simple complaint about burnt fries, no cutlery, no wine and dreadful food.

After the event we were heartened to read many other 1 star google reviews. Even the burn chips feature as does the stroppy unapologetic staff.

End –...

I can only talk about the Café de la Poste as a café/bar, and not about it being a restaurant - I‘ve only stopped for drinks and not for a meal. It‘s been one of my favorite places to be for at least 10 years, that’s why I‘ve spent countless hours there. Yes, the service isn‘t especially nice and sometimes a bit lazy. Yes, the drinks are nothing special and their wine is nothing to be excited about. But for me, it‘s one of the most beautiful and rich spots in the Luberon - and I will come again and again. P.S. : The pizza place just across the street is very good - I recommend ordering a pizza for take away and having a drink in the café...

El peor steak tartare de todo Luberon. Después de 7 días de gourmet por la región, hemos parado a cenar a Goult al café de la poste. He visto en la carta el steak tartare a 19€ y he pensado que era imposible que fallara. Me han traído un plato con patatas fritas congeladas (sacrilegio en Francia!) y al lado una montaña de carne cruda picada, no cortada a cuchillo como manda la tradición en el paraíso de los chefs! Un poco de cebolla i pepino al lado, nada más, lo mezclo pensando que la carne ya estaba aliñada y...carne cruda sin gusto a nada. Pido a la camarera si me trae el aliño y ella se da cuenta y pidiendo disculpas me deja un bol con todas las salsas para crear un steak tartar. No me pregunta si necesito ayuda, asi que voy provando a ver si me sale la vena de cheff. Le meto tabasco, salsa worchester, pimienta...pero sigue sin la melosidad clásica de un buen steak tartar. Y le pregunto a la camarera si la carne ya llevaba huevo, y ella me dice que no, me mira como “que quiere este ahora” y me dice que ok que me lleva un huevo. Minutos después me lleva el huevo pero ni aún así he podido conseguir un buen plato. Insípido, cutre...no he podido terminarlo. Y viendo que la ensalada cesar de mi pareja también era una cutrada (mira que tienen buenas lechugas aquí...que te pongan una fea manda narices), pues he pagado y me he ido a pedir una pizza al pizzero de delante el restaurante. Lo barato sale caro. Si vais a Goult, pagad un poco más y gozad de una buena comida en le carrillon o a la bartavelle, pagareis 20€ más por persona pero vais a disfrutar 20 veces más. Bueno, después de 7 días disfrutando de excelentes restaurantes, tampoco está tan mal que uno salga...