Restaurant Le Bangkok — Restaurant in Béziers

Bangkok Thai Restaurant – Great Food, Disappointing Service

We visited Bangkok Thai Restaurant with high hopes, and while the food lived up to expectations, the service unfortunately did not.

The dishes were flavorful and well-prepared — authentic Thai cuisine that truly impressed us. However, the experience was marred by a series of service failures. We ordered a bottle of wine early in the meal, which never arrived despite reminders. After finishing our dessert, we waited an additional 30 minutes hoping someone would check in or bring the wine, but no one came.

Eventually, we decided to leave. What was most disappointing wasn’t just the oversight, but the complete lack of acknowledgment or apology for the inconvenience. There was no effort to make things right or even express basic understanding.

In short: great food, but the inattentive and indifferent service left a...

We've eaten here three times this season hoping it might get better because we like the food. We give up. We've never gotten our food in less than 45 minutes. It never comes together and it can take 30 minutes to get the servers attention. The other restaurants here have enough help but these people don't know how to run a restaurant or want to squeeze the last nickel by cutting help. We asked 3 times for chop sticks last night and it took 30 minutes to get them. My food arrived in about an hour and hers arrived 40 minutes later. It's...

TOTAL DISGRACE. If you are not French… don’t even go near this place. Food was great, service and experience just absolutely awful. When we confronted what seemed to be the lady in charge with the attitude of the French male and Thai female server - she didn’t even respond and just asked us to pay. Some folks in hospitality just don’t understand what hospitality is. Perfect example of French arrogance - well it worked, you won’t see any more...