The hotel is located in a beautiful square of the lovely Bidart town. However, this first positive impression on arrival moves into a series of disappointments once you try to cross the front entrance of the hotel, which is, by the way, locked!. Yes, you have to go around the building and enter through the bar, where you are "welcome" by a rather unpleasant bar attendant that shows you into your room. Rooms look nice, but ours smelt like fish. Apparently produced by a product administered to the wooden floor. The room furniture and bathroom look modern and pleasant until you start to use it. No bedside table, but a sort of space carved into the wall with no space for a book. No bedside light. In the bathroom, one cannot place the shower head high enough to get a proper shower, and no hooks to place the wet towel after shower. On the positive side, the bed was very comfortable. The more expensive so-called "sea-view" rooms (20 Eur over charge) that are published in their web side with a picture of the sea that induces you to think you get a full 180 degree view of the ocean, are far from having a sea view!. If the day is clear, and if you use a pair of binoculars, you might get a glimpse of it if you manoeuvre your view across the buildings that are between the hotel and the coast, which is far away. If your room is right above the bar, you will hear all the noise of the TV and bar clients until they decide to close it for the night. But worse of all is the lack of service. And when you chase someone to help you, the "help" you get is not...
Read moreThe hotel is located in a beautiful square of the lovely Bidart town. However, this first positive impression on arrival moves into a series of disappointments once you try to cross the front entrance of the hotel, which is, by the way, locked!. Yes, you have to go around the building and enter through the bar, where you are "welcome" by a rather unpleasant bar attendant that shows you into your room. Rooms look nice, but ours smelt like fish. Apparently produced by a product administered to the wooden floor. The room furniture and bathroom look modern and pleasant until you start to use it. No bedside table, but a sort of space carved into the wall with no space for a book. No bedside light. In the bathroom, one cannot place the shower head high enough to get a proper shower, and no hooks to place the wet towel after shower. On the positive side, the bed was very comfortable. The more expensive so-called "sea-view" rooms (20 Eur over charge) that are published in their web side with a picture of the sea that induces you to think you get a full 180 degree view of the ocean, are far from having a sea view!. If the day is clear, and if you use a pair of binoculars, you might get a glimpse of it if you manoeuvre your view across the buildings that are between the hotel and the coast, which is far away. If your room is right above the bar, you will hear all the noise of the TV and bar clients until they decide to close it for the night. But worse of all is the lack of service. And when you chase someone to help you, the "help" you get is not...
Read moreThis is a delightful location in the centre of a very pretty and popular village over-looking the square, the Church, the Mairie and the pelote court; however, this means that parking is a nightmare and you have to fight for a table for breakfast with all the visitors. On the website, the rooms look ultra trendy but all three of ours felt rather dark and gloomy. The beds were ultra comfortable and air-con very efficient. Bathroom looked amazing but only until you used it and found that the unchangable level of water pressure and low-level location of the shower head made hair-washing rather difficult. The wet-room concept only works if the toilet is separate which this wasn't. Usual hotel facilities were non-existent. This is a village cafe with some rooms. Service could not be described as poor - it didn't exist. The hotel owners also run one of the best restaurants on this coast so they know how to run a successful business and provide a quality experience - unfortunately,...
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