Route 66 Diner - Calais — Restaurant in Calais

Having had a good experience eating here in the past we specifically chose the hotel just across the street to stay in prior to crossing the channel the next day. Making it a type of dinner bed and breakfast.

We entered the restaurant and were quickly met by a member of the staff and asked for a table for two. We were ushered to a table just inside the door and as it was a cold wet night asked for a different table. Had it not been for another member of staff (a manager possibly) we would have been given no choice.

We were given a booth and menus and sat down. I was not comfortable in the cramped booth and moved over one table to a table with movable seats. I have a knee injury and can’t sit comfortably without stretching my leg.

Neither my wife or I touched the table in the booth but the first member of staff we had met made a show of cleaning the table TWICE!

We picked what we wanted to eat and drink and waited to be served. The serving staff made a show of speaking with the bar staff while looking and pointing at us. This began to feel intimidating and somewhat humiliating.

The first member of staff seemed to have a massive problem with our lack of French. I speak 3 languages but not French. But who needs to speak the native language in a restaurant? I have travelled all over the world and never failed to order food. It started to feel a little racially motivated. People all around us were being served but not us. The other customers around us were now paying us a great deal of attention clearly picking up on what the staff were doing.

After 15 minutes of sitting waiting, with members of the bar staff and serving staff clearly talking about us and pointing at us the first member of staff came close enough for us to ask for a drink and to order food. She said 2 minutes and walked off.

After another few minutes she came back and said that the section of the restaurant we were sitting in was now closed and she pointed at the original small table just inside the door.

I and my wife now felt totally humiliated and embarrassed. I now strongly felt that she was acting in a racially motivated manner.

I am a financial director of a company that runs a hotel with a bar and restaurant. I would terminate the employment of any of our staff if I found out that they had treated any customers in any part of our business in such a disgusting manner. I sincerely hope that you look into this matter and deal with it accordingly.

You will see from my profile that I tend not to leave poor reviews as I am acutely aware of how difficult it is to make a business profitable in the current economic climate but can not let this pass. Ironically the service in the Mac Donald’s next door...

The setting is great, and it's very well kept and themed. Looks great! I was torn between a 1 star service and a 5 star service rating, as it was one guy doing the tills, table service, and the cooking. All credit to him, but also he shouldn't have had to do that.

We unfortunately saw him take the ribs out the freezer, and microwave them. If you've ever had a rustlers BBQ rib microwave meal, that was it. Microwaved ribs with no sense of flavour or dignity. The burger was okay, apart from the third patty in the stack was bright red. It's a no from me! Milkshakes were great. Food was... Not.

Cost us €55 for two of us which isn't too bad. Only go here if it is convenient and you know what you want before you go in. Or you just want to relax to some great music and get a warm sense of...

Il faut savoir qu'ils ne prennent pas les réservations, la première règle est donc : premier arriver, premier servi ! Ce lieu étant un incontournable du fast-food américain, il est pris d'assaut dès 19 h ! Nous étions 10 et ils ont réussi à nous faire une place, nous étions le 31 octobre, adultes et enfants déguisés et avec une faim de loup garous ! Nous nous installons, pret à déguster notre menue Halloween 🎃 Mince il n'y a plus de menu halloween le soir même d'halloween, nous voilà bien déçus, choisissons donc à la carte, évidemment la bière que nous choisissons n'est plus en stock... Aie deuxième couac ! Relativisons, nous sommes là pour passer un bon moment... 2 menus enfants et 8 menus adultes, nous avons commandé différentes entrées, disposées au mieux de la table et voilà notre joyeuse tablée prête à festoyer, des ronds "pop" de pomme de terre sauce cheddar, poitrine fumée, une autre avec sauce barbecue et oignons crispy et quelques poulets frits bien juteux... L'appétit vient en mangeant, chacun prêt à dévorer notre hamburger, armer de couverts, car la plupart des hamburgers sont une véritable tour de Pise. On vous aura demandé au préalable quelle cuisson vous désirez pour votre viande. Pour les desserts rien de bien notable, et je ne suis pas à la cuisine, mais je suis prêt à parier que ce n'est pas maison, comme la plupart des choses à la carte, après tout, nous sommes en Amérique donc, oui c'est copieux ! Oui, vous pouvez avoir votre soda à volonté ! Le tout baigné dans un cadre des années 60 Elvis, Comics, juke-box, tout est reproduit comme dans les drive-in américains, jusqu'aux immenses glaces et milk-shake. Au final un très bon endroit, rien n'est parfait et c'est dommage pour les problèmes de stock, mais quand j'y vais je prend toujours grand plaisir, le grand plus, quand vous êtes une personne sympathique malgré les problèmes c'est que les personnes qui prennent soin de vous garde le sourire 😃 et comprennent votre déception, sur notre demande de groupe ils nous ont gentillement offert une boisson ou un café, nous avons passé un petit moment convivial et sympa, je remercie K pour sa fibre de barman et O de nous avoir supporter (je ne cite pas leur prénom entier car j'ai oublié de demander si je pouvais). Je...