RESTAURANT ARAS — Restaurant in Colmar-Ribeauvillé

Pretty place which has been recently renovated so it looks very nice. Only one person working. We came for dinner, it was a very hot day — no fan or air con so we asked to sit outside; he just gestured to “help ourselves” so we go. Outside was very dusty, no offer to clean, we had to move the chairs and table ourselves and wipe the table. Then he came to provide placemat, cutlery and menu etc. I immediately asked for ice and water. He stayed to take our order first. When the drinks arrived (2 orangina) there was 2 ice cubes each in the glasses so I had to ask again for ice which arrived with the starters but it was already half-melted, mostly water, barely enough for 2 glasses. We were suffering in the heat and he didn’t check on us, no offer for more ice, no fan, nothing. Had dinner and dessert; kunefa supposed to have ice cream, no ice cream — he left the plate and just walked away. Good food but substandard service despite only 3 other...

The great pictures are from the owner and the good reviews from...I don't know?

Service very very slow, and when it came to paying, they couldn't figure out what we ordered.

Food is nothing to brag about. No where near to the posted images. Low quality meet, poured over with some red sauce. Basically lots of bread, on top is some meat, which made it to appear a big portion. Price was for a plate over 22€. You can eat for this price in a fancy restaurant.

I would not recommend! I've observed around me, customers not thrilled about what they've received....

Very disappointing experience. We waited nearly two hours for our food including the bread. When the dishes finally came, several items were either missing or completely mixed up. The service felt disorganized and inattentive, and the whole meal was frustrating rather than enjoyable. Definitely not worth the...