Not the first time we come here however it was absolutely the worst experience Iâve ever had in a restaurant, and we didnât even get to eat.
I went to this place with my mother, hoping to enjoy a quiet meal. The restaurant was practically empty, so we expected prompt service. After about 5 minutes, a single staff member ,a short, fat bearded man who looked visibly irritated finally brought us the menus. It was clear he had no other customers to attend to, yet everything felt like a huge inconvenience for him.
My mother politely asked for a glass of water, and before she could even finish her sentence, he cut her off with an aggressive tone, saying, âYou have to listen to me.â He then launched into a rant about how things were going to take a long time and we had to wait 10 minutes ,not in a helpful or apologetic way, but like we were bothering him just by being there.
It was completely disrespectful and unprofessional. We were stunned. My mother decided to stand up and leave and honestly, good decision. What shocked us most was that the man didnât care at all. He just watched us go, no apology, no concern, nothing.
This was not just bad service , it was demeaning, unwelcoming, and downright rude. We didnât even get water. I rarely leave reviews, but I felt it was important to share this. I would not recommend this place to anyone. Basic human decency should be the bare minimum in customer service and even that was...
   Read moreThis is how hospitality should not be. Although this place has all ingredients to be great, unfortunately the staff isn't very welcoming. First time we couldn't make a reservation for 10 people which of course can happen. Second time we came for drinks for 5 but they wouldn't offer us a table. Only a sofa for 3 person was available while the terrace was fully available for the dinner reservations that would start hours later. The only available table for us had 1 chair, I had to grab other chairs myself. The drinks itself where okay (Aperol Spritz, beer and drinks for the kids). I advise La Crique rethink its way of working on welcoming foreign guests and at least put some snacks on the menu. Hospitality isn't rocket science. You have to make the guests feel welcome and can still offer them what you can offer even when you don't have a table available. Sincerely hope they will change because the place itself can be amazing. Ps. I usually don't write bad reviews(you can check), this time I hope it helps to grow La Crique...
   Read moreNous habitons Cannes et sa rĂ©gion. Nous connaissons cet endroit par un ami restaurateur, et sommes venus plusieurs fois⊠jusque lĂ rien Ă dire, Ă part les gobelets en carton, et lâendroit bien quâ idyllique, peu entretenuâŠđ Ce soir, nous Ă©tions 7 et avions rĂ©servĂ© par cet ami, car no injoignable !! Table de 7 , vue sur poubelles, Ă cĂŽtĂ© du four Ă pizzaâŠ.en plein mois dâ AoĂ»t, pas trĂšs cool!!đ€Šââïž Nous dĂźnons tous les soirs dehors, et cela ns amuse de venir lĂ pour le cĂŽtĂ© RobinsonâŠ. Et ce soir, une vĂ©ritable catastropheâŠâŠ plus dâ1 heure pour 3 pizzas đ. Les moules en cocotte, la moitiĂ© encore fermĂ©es, donc immangeables, la jeune fille a reçu ses gnocchis ( loin dâĂȘtre terriblesâŠ) qd presque toute la table avait fini son plat⊠Aperols tout petit petitâŠ. Gobelets en carton pour boire lâeau minĂ©raleâŠ. On a Ă©vitĂ© le dessert, de toute façon, il nây avait plus ce que lâon souhaitait ! AprĂšs avoir demandĂ© lâaddition 5 FOIS, auprĂšs de chaque membre de lâ Ă©quipe, et surtout voyant les autres nous passer devant, ns commençùmes Ă nous impatienter quelque peuâŠ.đ± Franchement, ce soir on ns a pris pour des quichesâŠ!!!!! Mais nâ Ă©tant pas touristes, on nâapprĂ©cie pas follement de se faire traiter de la sorte! Quand on tient une gargotte, car câest une gargotte, on essaie au moins dâĂȘtre aimable, et qd la femme du patron, nous rĂ©torque quâ elle Ă©tait sous pression et dans le jusâŠâŠ. Câest la pleine saison, il faut assurer Madame, et prendre du personnel, et si lâon nâest pas capable dâassurer, il faut changer de mĂ©tier. Car mĂȘme une gargotte, ça se gĂšre, et lĂ ce soir vous nâavez rien assurĂ© du tout! Fini, nous nâ y remettrons plus jamais les pieds, et vous dĂ©conseillons fortement de vous taper 3/4 h de route depuis Cannes pour ĂA !!!!!! A ĂVITER INCONTESTABLEMENT !!!! NUL sur toute la...
   Read more